ServiceNow Solutions Architect

Vaga não está no LinkedIn

🔥 11 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $160.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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K2 Services

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1985

🤝 B2B

💼 Consultoria

🏢 Corporativo

B2B • Consulting • Enterprise

A K2 Services é uma provedora de serviços gerenciados capacitados por tecnologia e suporte operacional que atende a escritórios de advocacia, instituições financeiras, empresas de serviços profissionais e corporações. Ela oferece plataformas operacionais integradas, automação e serviços de consultoria para ajudar os clientes a modernizar os modelos operacionais, reduzir custos e acelerar o crescimento. As principais capacidades descritas incluem serviços administrativos e compartilhados, help desk de TI e serviços gerenciados de tecnologia, governança de registros e informações, processamento de documentos e suporte administrativo, marketing e comunicações, serviços de faturamento e contas a pagar/receber, automação de fluxos de trabalho e consultoria, e experiência no local de trabalho/hospitalidade e serviços de instalações.

Descrição

• Partner with account executives on account plans, pipeline reviews and deal pursuit • Help qualify opportunities by confirming a real business problem and fit for ServiceNow • Run discovery sessions with client IT and business leaders • Advise clients on their platform, recommend out-of-box approaches, and help build business cases and roadmaps • Explain ServiceNow capabilities, including Now Assist and AI Agents • Determine required products, modules, integrations and data migration, and phase the work • Estimate effort with the delivery team, including roles, hours, timelines, assumptions and risks • Write proposals, Statements of Work and RFP responses • Hand deals to delivery to preserve alignment between sold scope and delivery • Provide scope and effort inputs for pricing and flag scope and delivery risks • Run tailored demos and maintain demo environments and scripts • Set up and run proofs of concept • Contribute to repeatable offerings and service packages • Represent Opensity at webinars, ServiceNow user groups and Knowledge • Provide client feedback on offerings, pricing and capacity • Keep ServiceNow certifications current

🎯 Requisitos

• 5+ years in presales, sales engineering or ServiceNow consulting • At least 3 years working hands-on in the ServiceNow ecosystem in a presales capacity • Deep experience in at least two areas, such as ITSM, CSM, Legal Services, SPM, CMDB, Discovery, or FSM • Working knowledge of Now Assist, AI Agents and App Engine • Experience scoping ServiceNow projects, estimating effort and writing SOWs at a partner or consulting firm • Comfortable running a demo for a CIO and a technical team • Understanding of services pricing and delivery risk • Bachelor's degree in business, IT or engineering, or equivalent experience • Ability to travel up to 25% of the time • ServiceNow Certified System Administrator (CSA) required • Certified Implementation Specialist (CIS) credentials, AI micro-certifications and ITIL 4 Foundation are a plus • Background in the legal services industry is nice to have • Experience co-selling with ServiceNow and registering deals through the partner portal is nice to have • Experience selling managed services or ongoing platform support is nice to have • Experience building business cases that tie ServiceNow to cost savings or revenue is nice to have

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Paid Time Off (PTO) • Annual bonus eligibility

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