Manager, Field Enablement

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $115.000 - $135.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 6 dias.
• As vagas desta empresa costumam ser preenchidas em 24 dias.

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MDVIP

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2000

🏥 Saúde

☁️ SaaS

👥 B2C

💰 Private equity em 2005-01

Healthcare • SaaS • B2C

MDVIP é uma empresa de associação de saúde baseada nos EUA que oferece cuidados primários personalizados por meio de uma rede de médicos afiliados. Os membros pagam uma taxa anual (com opções para pagamento a cada 3, 6 ou 12 meses) para ter acesso a um médico dedicado que gerencia um painel de pacientes menor (cerca de 600 pacientes), permitindo consultas mais longas, agendamentos para o mesmo dia ou dia seguinte, disponibilidade após o horário comercial e um abrangente Programa Anual de Bem-Estar que inclui exames laboratoriais avançados, triagens detalhadas e um plano de cuidados personalizado. A MDVIP complementa o seguro existente/Medicare, cobrando serviços de rotina e de especialistas/hospital através do seguro, enquanto a taxa de associação cobre a experiência aprimorada nos cuidados primários e o programa de bem-estar. A empresa também conecta os membros a Centros de Excelência Médica (como Cleveland Clinic, Mayo Clinic) para tratamento avançado e atende empregadores que buscam melhorar o bem-estar e a retenção.

Descrição

• Lead and continuously evolve MDVIP's Field Enablement function • Own and lead the Success Manager Field Enablement strategy and roadmap • Establish annual enablement objectives, success measures, and improvement initiatives • Manage governance and end-to-end processes balancing organizational needs with Success Manager responsibilities and capacity • Coordinate planning of affiliate and Success Manager activation calendars • Present enablement performance, recommendations, and strategic opportunities to executive leadership • Own the affiliate action planning framework and action tracking processes • Partner with Training to support Success Manager planning, tracking, and execution of affiliate improvement initiatives • Partner with Technology to improve platforms for planning, workflows, reporting, and accountability • Translate MDVIP's value proposition into frameworks, messaging, tools, conversation guides, and playbooks • Ensure physician-facing materials meet quality, consistency, branding, and messaging standards • Equip Success Managers for retention, growth, pricing, operational, and satisfaction conversations • Establish a physician insights and best practices program • Create recurring insight reports, dashboards, and field intelligence communications • Design and govern playbooks, tools, and methodologies for affiliate provider engagement, growth, and retention • Lead cross-functional working groups and governance forums • Define and monitor Field Enablement KPIs and build reporting frameworks • Evaluate physician satisfaction, physician retention, affiliate engagement, member retention, Success Manager productivity, training effectiveness, and strategic initiative adoption • Use insights and feedback to continuously improve enablement programs and tools

🎯 Requisitos

• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, Organizational Development, or related field • 5+ years of progressive experience in field enablement, sales enablement, customer success, physician relations, account management, practice operations, healthcare operations, or related functions • 2+ years of experience building and leading programs, teams, or enterprise initiatives • Experience designing operating models, governance structures, and business processes • Experience developing training and socialization programs, toolkits, playbooks, and communication strategies and programs • Strong cross-functional project management skills • Strong analytical and problem-solving capabilities • Proven ability to translate data into actionable business insights • Experience with CRM, AI tools, reporting tools, and business performance metrics

🏖️ Benefícios

• Competitive compensation with performance-based incentives for eligible roles • Health, dental, and vision insurance • Retirement plans • Ongoing training and leadership development programs • Positive work environment and collaboration culture • Great Place to Work® recognition

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