District Service Manager I, CRM - Central New England

🕒 4 dias atrás

🗽 New York, Massachusetts – Remoto

🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $125.000 - $135.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Medtronic

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1949

🏥 Saúde

🏭 Manufatura

⚕️ Seguro de Saúde

Healthcare • Manufacturing • Healthcare Insurance

A Medtronic é líder global em soluções de tecnologia médica, atuando no enfrentamento das condições médicas mais complexas e desafiadoras. Com mais de 95. 000 funcionários em mais de 150 países, a empresa está focada em acelerar o acesso a tecnologias de saúde e em promover inclusão, diversidade e equidade na saúde. A Medtronic colabora de perto com profissionais de saúde para inovar e otimizar tratamentos e terapias, inspirando esperança e novas possibilidades para pacientes no mundo todo. O compromisso da empresa com a saúde também se reflete no foco em soluções de impacto e em práticas sustentáveis.

Descrição

• Lead CVG service-related activities and programs to optimize resources, deliver customer value and provide exceptional service • Drive execution of CVG initiatives to achieve Group, BU and Regional goals • Partner with regional management teams to achieve implant, revenue and expense goals for the assigned geography • Manage, develop and motivate service employees delivering patient care, physician/AHP service and technical expertise • Coordinate strategies with stakeholders to achieve short- and long-term business objectives • Ensure efficient scheduling of CRDM implant and follow-up coverage • Partner with sales teams on service initiatives, assessments, business reviews and RFPs • Lead service burden reduction and new service models • Align resources with business priorities and service demands • Drive cross-BU support for CVG programs and manage the CVG Champions Program • Ensure Salesforce.com documentation, deadlines and stated deliverables are completed • Provide feedback, coaching, performance reviews and corrective actions for direct reports • Assist employees with individual development planning • Recruit and hire Clinical Specialists and maintain a diverse talent bench • Manage sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training • Ensure efficient use of inventory, expenses and assets • Apply Customer Focused Quality Concepts

🎯 Requisitos

• Bachelor's Degree • 5 years of successful professional experience with 3 years of successful clinical experience • Unrestricted U.S. work authorization at the time of hire and for the duration of employment • For Baccalaureate degrees earned outside of the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required • Preferred: Medtronic experience interacting with CVG field organization • Preferred: Knowledge of local cardiac customer base • Preferred: Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups • Preferred: Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry • Preferred: Training and experience with Lean Sigma principles • Preferred: Demonstrated business acumen • Preferred: Experience in a healthcare-related discipline • Preferred: Ability to learn and understand technical aspects of the business • Preferred: Ability to manage, coach and develop managers and employees • Preferred: Critical/strategic thinking and ability to execute strategy • Ability to meet the stated physical demands and essential functions of the role

🏖️ Benefícios

• Competitive Salary and flexible Benefits Package • Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums) • Sales Incentive Plan (SIP), providing incentive compensation for achieving or exceeding goals • Temporary employees eligible for paid sick time as required by applicable state law

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