Senior Implementation Success Partner – Surgical Growth

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $150.000 / ano

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Qventus, Inc

Qventus, Inc

51 - 200 funcionários

Fundada em 2012

🏥 Saúde

☁️ SaaS

🤖 Inteligência Artificial

💰 $85.000.000 Series D - Qventus em 2025-01

Healthcare • SaaS • Artificial Intelligence

A Qventus, Inc. é uma empresa focada em inteligência artificial e automação no setor de saúde, que fornece uma plataforma SaaS para hospitais e sistemas de saúde, visando otimizar operações clínicas e o fluxo de pacientes. Sua plataforma combina inteligência artificial, aprendizado de máquina e ciência comportamental para automatizar fluxos de trabalho administrativos em todo o cuidado perioperatório, testes pré-admissionais e gestão de capacidade de internamento — reduzindo cancelamentos de cirurgias, diminuindo o tempo de internação e melhorando a produtividade da equipe. A Qventus se integra aos prontuários eletrônicos de saúde (EHRs) para fornecer assistentes operacionais de IA que executam tarefas rotineiras, permitindo que a equipe clínica se concentre no cuidado ao paciente.

Descrição

• Partner with Sales before delivery handoff to shape scope, validate feasibility, and set delivery expectations for enterprise perioperative engagements • Define and manage timelines for enterprise-wide Qventus Periop Solution deployments across multiple service lines and facilities • Lead complex perioperative implementations involving service lines, surgeon groups, and executive stakeholders • Advise perioperative leadership and C-suite stakeholders on scope, risk, and operational strategy • Build relationships across client organizations, especially with executive and senior operational stakeholders • Collaborate with Data Engineers, Product Specialists, and Client Success Partners to maximize client value • Partner with operational and technical client teams to meet implementation requirements • Drive user, executive, and surgeon buy-in for workflows and tool adoption • Anticipate risks, design mitigation strategies, and advise leaders on resolution paths • Use Qventus dashboards and reporting tools to identify gaps, opportunities, and reinforcement strategies • Lead process improvement and change management efforts for workflow adoption and sustainability • Own implementation delivery for assigned client accounts with broad autonomy and accountability • Articulate Qventus’ value proposition and establish defined business outcomes • Build an enthusiastic customer base that can serve as references for prospective customers

🎯 Requisitos

• 8+ years of project/program management experience for enterprise-wide SaaS implementations • 8+ years of professional experience at a healthcare consulting firm, digital health company, or health system • 8+ years of cross-functional experience managing end-to-end project lifecycles and milestones • Demonstrated experience leading large, complex implementations with executive engagement • Experience collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments • Knowledge of perioperative metrics, processes, challenges, and solutions • Fluency with Epic, Cerner, or comparable EHR environments, including EHR architecture, integrations, and workflow implications • Project management experience with complex provider-side healthcare implementations • Strong quantitative and analytical skills, including dashboards and reporting tools • Required prior experience managing projects for hospital systems, such as EHR implementations • Ability to understand, document, and analyze data using data validation dashboards, JAVA/SQL code, and complex Excel functions • Ability to travel on average 25%-35% • Satisfactory pre-employment background investigation and drug test required • SQL query-writing experience highly desired • PMP certification is a plus • Experience working with clinical and/or process consultants is a plus

🏖️ Benefícios

• Open Paid Time Off • Paid parental leave • Professional development • Wellness stipend • Technology stipend • Employee referral bonus • Employee stock option awards

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