Vice President, Self-Pay Performance, Client Strategy

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $179.593 - $280.035 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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R1 RCM

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2017

💼 Consultoria

📦 Logística

🏥 Saúde

💰 Private Equity Round em 2024-07

Consulting • Logistics • Healthcare

R1 RCM é uma provedora líder de soluções de gestão do ciclo de receita (Revenue Cycle Management — RCM) para o setor de saúde. Com ênfase em maximizar o desempenho financeiro e otimizar o cuidado ao paciente, a R1 oferece uma plataforma abrangente que integra analytics de dados, tecnologias inteligentes e profunda expertise em gestão do ciclo de receita. A empresa auxilia prestadores de serviços de saúde — de hospitais e sistemas de saúde a consultórios médicos e clínicas especializadas — a capturar oportunidades de receita, melhorar os fluxos de caixa de operadoras e pacientes e assegurar conformidade com regulamentações governamentais. A R1 é comprometida em impulsionar a redução de custos e o aumento de receitas, ao mesmo tempo em que aprimora a experiência do paciente. Seu portfólio de serviços inclui recuperação de receitas, integridade clínica e assessoria regulatória, tornando-se uma parceira de confiança para muitos dos principais prestadores de saúde.

Descrição

• Own analytical assessment of financial, operational, and client performance across a large-scale Self-Pay portfolio • Serve as strategic advisor and day-to-day performance partner to operational leaders, the client partner, and client stakeholders • Lead revenue cycle transformation initiatives focused on patient cash acceleration, bad debt reduction, charity optimization, automation, and operational efficiency • Drive continuous improvement delivering measurable financial value and cost savings • Translate data into actionable insights and executive-level recommendations using SQL and Snowflake analysis • Lead and influence cross-functional operational, analytical, technical, and client-facing teams • Develop strategies improving patient financial outcomes while reducing administrative burden • Develop integrated patient engagement strategies across texting, dialing, email, and other channels • Build credibility with senior executives through proactive communication, operational transparency, and consistent execution • Hold vendors accountable for performance, service levels, and results; communicate vendor performance to client leadership • Identify risks, trends, opportunities, and performance gaps before escalation • Partner with operational leaders through dotted-line accountability to establish priorities, monitor execution, and resolve performance gaps • Serve as conduit to Patient Access, Payer Yield, and upstream teams to improve point-of-service collections, demographic and address accuracy, statement readiness, and patient-responsibility balance accuracy • Partner across payer yield, billing, and collections functions to improve patient-responsibility accuracy and flow across HB and PB • Use Epic, Snowflake, advanced SQL, reporting platforms, and operational analytics to identify opportunities and drive improvement • Influence executive decisions through facts, insights, business cases, and measurable outcomes

🎯 Requisitos

• Bachelor's degree from an accredited college or university • 10+ years of progressive Revenue Cycle leadership experience • Experience leading Self-Pay, Patient Financial Services, Revenue Cycle Operations, Bad Debt, Early Out, Patient Cash, or related functions • Deep working knowledge of self-pay accounts receivable across hospital and physician practice environments, including HB and PB workflows and their convergence within an Epic Single Billing Office (SBO) model • Ability to influence large-scale operational teams and drive accountability without direct reporting authority • Demonstrated success managing executive-level client relationships • Strong financial acumen with experience owning operational performance, budgets, forecasts, and KPIs • Advanced analytical skills, including complex SQL queries, Snowflake, and large datasets • Experience with Epic and enterprise reporting tools • Knowledge of state guidelines and collection regulations • Ability to lead transformation, change management, and process improvement initiatives • Hands-on knowledge of Epic builds, configurations, and work queues • Experience partnering with IS and vendors through technology implementations, vendor changes, and large-scale SBO transformation • Preferred: Experience supporting large integrated health systems • Preferred: Prior experience leading an Epic Single Billing Office team responsible for self-pay operations spanning HB and PB • Preferred: Consulting or client-partner leadership experience • Preferred: Track record of reducing bad debt, improving patient cash collections, and optimizing patient financial experience

🏖️ Benefícios

• Annual bonus plan at a target of 30.00% • Competitive benefits package • Opportunities to learn, collaborate across groups, and explore new career paths • Opportunity to contribute, think boldly, and create meaningful work • Community giving and support • Reasonable accommodation support for applicants with disabilities