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Regional Client Care Manager

🕒 Outubro 28

🥔 Idaho, Montana – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da American Red Cross, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 28

Ainda aberta no site da American Red Cross. Verificada 2 horas atrás.

Logo of American Red Cross

American Red Cross

10.000+ funcionários

🏥 Saúde

📦 Logística

🤲 Filantropia

Healthcare • Logistics • Charity

A Cruz Vermelha Americana é uma organização humanitária dedicada a fornecer assistência em emergências, alívio de desastres e educação nos Estados Unidos. A organização oferece vários serviços, incluindo doação de sangue, treinamento de primeiros socorros e RCP, preparação para desastres e apoio a famílias militares. Seu objetivo é aliviar o sofrimento humano durante emergências e ajudar as comunidades a se prepararem e responderem a desastres.

Descrição

• Lead and support a diverse volunteer team implementing volunteer-led disaster cycle services programming throughout the assigned geographic area or functional activities throughout the region • Implement disaster cycle services activities within the assigned geographic area or specific functional activities within the region • Develop and support disaster volunteers who are the primary workforce and represent the communities they serve culturally and linguistically • Cultivate and develop Disaster Leadership Volunteers and volunteer partners for disaster readiness, preparedness, response, and recovery • Lead and coordinate efforts to prepare and mobilize communities and engage partners before, during, and after disasters and emergencies • Build relationships and collaborate with internal employees and volunteers in a matrix management environment • Act as the Red Cross disaster subject matter expert within the assigned geographic area • Initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations • Deploy to disaster relief operations outside the region at least once a year • Serve as the region's point of reference for national Client Care policies, standards, procedures, and guidance • Support Client Care programs including disaster casework, disability integration, health services, mental health, and spiritual care

🎯 Requisitos

• Bachelor's degree required, or equivalent combination of education and related experience required • Minimum 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or service • Current valid driver's license and good driving record required • Ability to coach/mentor to accomplish work through team leaders • Excellent interpersonal, verbal, and written communication skills • Analytical and decision-making skills to interpret program trends and results, formulate recommendations, and develop creative processes for continuous program or service improvements • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook • Ability to work outside regular duty hours, including nights and weekends • Ability to meet training and physical capacity requirements for disaster deployment • Ability to work daily within the Idaho-Montana Region's geographic area • Ability to meet stated physical requirements, including lifting up to 15 pounds frequently and up to 30 pounds occasionally • Strong Client Care experience preferred

🏖️ Benefícios

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 19 days a year; based on FLSA status and tenure • 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 6% match • Paid Family Leave • Employee Assistance Program • Short + Long Term Disability and Insurance • Service Awards and recognition • Mentors who empower career growth • Competitive compensation and benefits • Volunteer deployment allowances may be provided for personal circumstances and local response activity

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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