Associate Account Manager

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Republic Services

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1998

⚡ Energia

📦 Logística

Energy • Logistics

A Republic Services é uma provedora líder de serviços ambientais focada em descarte de resíduos, reciclagem e sustentabilidade. A empresa colabora com clientes para gerenciar resíduos sólidos, programas de reciclagem e soluções ambientais relacionadas, enfatizando segurança, inclusão e sustentabilidade. A Republic Services opera serviços de coleta de lixo em grande escala, transferência, reciclagem e operações de aterro em todo os Estados Unidos, oferecendo oportunidades de emprego e garantindo conformidade com regulamentações federais e estaduais. A empresa destaca iniciativas de sustentabilidade, inovação em serviços ambientais e programas de apoio aos colaboradores.

Descrição

• Maintain and retain existing commercial and industrial waste-service customers through daily proactive outreach • Make outbound and receive inbound calls to retain business with smaller, less complex customers • Develop knowledge of company services, lines of business, pricing structures, and customer offers • Perform contractual re-signs to extend customer relationships and increase profitability • Respond to cancellation requests according to the established escalation policy • Communicate with customers regarding company pricing initiatives • Use Salesforce daily to schedule and document calls, meetings, and proposals • Capture customer emails and minimize rate restrictions and customer credits • Increase customer penetration by selling the full suite of Republic Services products • Meet regularly with the Sales Manager to review retention activities, progress against goals, and key customer relationships • Perform other assigned job-related duties

🎯 Requisitos

• High school diploma or G.E.D. (Required) • 0–2 years of customer service experience (Required) • Waste or transportation industry experience (Preferred) • Ability to maintain and retain commercial and industrial waste-service customers • Ability to make outbound and receive inbound customer calls • Knowledge of services, lines of business, pricing structures, and offers • Salesforce proficiency for daily activity scheduling and documentation

🏖️ Benefícios

• Comprehensive medical benefits coverage • Dental plans • Vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance • Accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO)