Mission Support Team Section Lead – Ground

Vaga não está no LinkedIn

🔥 6 horas atrás

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

💵 $107.500 - $204.500 / ano

⏰ Tempo Integral

🟠 Sênior

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RTX

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2020

🏭 Manufatura

💼 Consultoria

📦 Logística

Manufacturing • Consulting • Logistics

A RTX é uma empresa globalmente reconhecida nos setores aeroespacial e de defesa, dedicada a tecnologias transformadoras e inovações marcantes. Ela opera por meio de diversos negócios, incluindo Collins Aerospace, Pratt & Whitney e Raytheon, com foco em voo sustentável e conectado, além de sistemas de defesa mais inteligentes. A RTX está comprometida com a diversidade, equidade e inclusão em toda a empresa e visa resolver os problemas mais complexos do mundo com tecnologia de ponta e talento. Além disso, a RTX está envolvida em projetos significativos, como a atualização do Núcleo do Motor F135 e o desenvolvimento de sistemas de defesa contra mísseis. A empresa enfatiza a responsabilidade corporativa e práticas sustentáveis.

Descrição

• Lead a team of intermediate to experienced Field Service professionals • Coordinate, prioritize, and resolve issues encountered by experienced teams • Review escalated business-impacting issues and recommend solutions • Manage an experienced team according to established programs and objectives • Contact customers, collect feedback, and maintain relationships with key customers • Respond to high-profile customer complaints and establish improvement plans • Coach team members to achieve operational goals • Maintain training and audit/assessment programs and ensure internal control effectiveness • Serve as technical team leader and systems administration subject matter expert for customer support requirements • Perform image quality analysis, data flow management, troubleshooting, and corrective actions • Monitor equipment health and status • Execute system administration functions as first responder to product-line issues

🎯 Requisitos

• Degree in Science, Technology, Engineering or Mathematics (STEM) • Minimum of 8 years of prior relevant experience • Experience solving technical problems with product and systems expertise • Ability to perform rapid, accurate assessments and deliver actionable, technically sound solutions to customers • Experience in system administration, monitoring and troubleshooting system data flows within a complex distributed environment • Experience in ISR sensor planning and/or collection management • Experience with Air Force Distributed Common Ground System (AF DCGS) and/or national-level intelligence agency • Either possess or can quickly obtain a CompTIA Security+ certification within 6 months • Active and transferable TS/SCI U.S. government-issued security clearance required prior to start date • U.S. citizenship required • Excellent communication and interpersonal skills preferred • Integrity, reliability, and dedication in a team environment preferred • Experience creating/maintaining user accounts, monitoring system utilization, installing applications and operating system upgrades, and installing/troubleshooting software desired • Scripting experience in UNIX/Linux environments desired • Windows server support experience desired • Knowledge of virtual machine-based architectures desired • Imagery analysis skills in an intelligence environment beneficial • Knowledge of exploitation tools and techniques beneficial • Creation of products from system image data beneficial • Willingness to meet deployment requirements, including physical examinations, immunizations, security certifications, and designated trainings • Flexibility for relocations, multi-shift work, and overtime with little or no notice • Compliance with laws and rules in deployment jurisdictions

🏖️ Benefícios

• Relocation assistance available • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Flexible work schedules • Employee assistance program • Employee Scholar Program • Parental leave • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs may be available