Client Success Manager

🕒 Junho 4

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

RYNO Strategic Solutions, LLC

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2008

📣 Marketing

☁️ SaaS

Marketing • Digital Marketing • SaaS

RYNO Strategic Solutions, LLC é uma agência de marketing digital líder focada principalmente na indústria de serviços domésticos e melhorias. Eles oferecem uma ampla gama de serviços de marketing, incluindo otimização para motores de busca (SEO), publicidade paga por clique (PPC), design de sites, marketing em redes sociais, produção de vídeo e gestão de anúncios de serviços locais (LSA). Como Parceiro Premier do Google, eles se concentram em aumentar a quantidade e a qualidade do tráfego orgânico para empresas de serviços domésticos, como HVAC, encanamento, elétrica e mais. Seu sistema de relatórios proprietário RYNOtrax™ fornece métricas transparentes para ajudar as empresas a entender suas fontes de clientes e identificar oportunidades de crescimento. Através de campanhas personalizadas, a RYNO Strategic Solutions visa melhorar significativamente a presença digital e o crescimento dos negócios de seus clientes no setor de serviços domésticos.

Descrição

• - Develop and oversee the execution of sophisticated, customized marketing strategies that align with and exceed client goals • - Define and drive the marketing strategy for each client • - Communicate effectively with clients via phone/email/Zoom on a weekly basis, addressing requests and managing projects through the internal project management system • - Analyze and interpret data from industry platforms such as Microsoft Ads, Google Ads, Google Local Service Ads, GA4 etc., and create actionable insights and proactive recommendations in the form of comprehensive campaign performance reports • - Foster relationships with strategic partners for RYNO’s clients, ensuring satisfaction and retention, acting as a trusted advisor • - Expand client relationships by growing services delivered and revenues generated within your accounts • - Generate client referrals that result in new RYNO clients • - Collaborate cross-functionally with analysts/strategists, and additional team members to ensure alignment with client goals • - Stay at the forefront of industry trends, continuously learning and integrating cutting-edge marketing strategies and tactics • - Mentor Client Success Coordinators • - Build strong relationships with both clients and the RYNO team • - Additional job duties as assigned by management

🎯 Requisitos

• - 3+ years of account management experience in a fast-growing digital marketing agency, with a strong background in client-facing roles • - Experience driving revenue growth by securing new client business and upselling solutions • - Stellar communication, presentation, and interpersonal skills for handling escalations and building strong relationships with clients and internal teams • - Hands-on experience with Paid Media and/or SEO strategies, including strong analytical skills and proficiency with platforms like Microsoft Ads, Google Ads, Google Local Service Ads, and Google Analytics 4 • - Expert in Microsoft Office applications (Word, PowerPoint, Excel, Outlook, Teams) • - Proven experience in an agency environment, successfully managing multiple client accounts and adapting to fast-paced workflow • - Strong work ethic with a commitment to delivering results and helping businesses grow • - Strong ability to solve complex problems and resolve conflicts proactively • - Ability to thrive in a fast-paced environment with tight deadlines • - Preferred but not required: Certifications in Fundamentals of Digital Marketing, Google Ads Search, Google Ads Display, and Google Analytics (GA4)

🏖️ Benefícios

• **We’ve got you covered! ** • RYNO is proud to offer a variety of benefits to support employees and their families, including: • - **Remote-first culture** with flexible work options • - **Performance based bonuses** to reward excellence • - **Medical, Dental, Vision, and Life Insurance** • - **401(k) matching** to help you plan for your future • - **6 weeks of paid parental leave** for new parents • - **$2,000 annual tuition reimbursement** for continued education • - **Wellness stipend** to support your health and fitness • - **Monthly data stipend** to support your remote work environment • - **Paid vacation and sick time off** for work-life balance • - **11 paid holidays** to enjoy throughout the year • - **Paid days for a Cause** to give back to your community • - **Paid birthday holiday** to celebrate your special day • - **Comprehensive Employee Assistance Program** for personal support • - **Leadership and career advancement** opportunities • - **Anniversary rewards** to celebrate milestones • - **Inclusion, Diversity, Equity & Access** (IDEA) Committee • - **Awesome team merch!**