Customer Support Specialist

Vaga não está no LinkedIn

🕒 5 dias atrás

🇦🇷 Argentina – Remoto

💵 $4 - $8 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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ApproveMe.com

11 - 50 funcionários

Fundada em 2016

💼 Consultoria

📦 Logística

⚖️ Jurídico

Consulting • Logistics • Legal

ApproveMe.com ajuda empresas a simplificar (e automatizar) o processo de assinatura de documentos. Embora sejamos os criadores do WP E-Signature (um plugin de assinatura de documentos para WordPress, em conformidade com UETA/ESIGN/GDPR), estamos desenvolvendo um aplicativo SaaS de próxima geração que ajuda empresas a aumentar a receita e integrar seu próprio fluxo de assinatura de documentos com seus aplicativos de terceiros favoritos.

Descrição

• Serve as the bridge between ApproveMe.com and its users • Answer sales questions and provide general technical support • Help users understand and use the WP E-Signature plugin • Facilitate billing-, user-, and site-related tasks • Engage with customers and potential customers on the front lines • Troubleshoot WordPress sites • Create and customize WordPress plugins and themes • Coordinate in real time when needed before working on projects or tasks

🎯 Requisitos

• Google Spreadsheet proficiency • Excellent ability to follow directions • Strong research and helping-people orientation • Highly organized and detail-oriented • Excellent communication skills • Self-starter who takes initiative and sees tasks through to completion • Curiosity and desire to learn and grow skills • Pride in quality and craftsmanship • Prior WordPress experience • Understanding of how plugins work • Plugin and theme troubleshooting experience • Strong command of the English language • Long-time WordPress user • Basic troubleshooting of WordPress sites • Experience creating and customizing WordPress plugins and themes is a bonus • Independent worker with strong people skills • Fluent in English • Personal computer with reliable internet access • Availability for bi-weekly audio/video meetings between 8 am and 5 pm PST • Available for 40+ hours per week • Qualified candidates may be asked to complete a test assignment

🏖️ Benefícios

• Competitive Local Salary • Work from your home • Software reimbursement or provision • Books or courses that promote continued learning • Opportunity to solve challenging and meaningful problems • Custom branded laptop at your five year anniversary • Frequent interactions with experienced colleagues • No politics, no b.s., and no jerks

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