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Partner Success Manager

🕒 Setembro 25

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $100.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Swyft Filings, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 25

Ainda aberta no site da Swyft Filings. Verificada 9 horas atrás.

Logo of Swyft Filings

Swyft Filings

51 - 200 funcionários

Fundada em 2012

💼 Consultoria

⚖️ Jurídico

📦 Logística

Consulting • Legal • Logistics

A Swyft Filings é um serviço de formação empresarial que simplifica o processo de lançamento de vários tipos de entidades empresariais, incluindo LLCs, corporações C, corporações S e organizações sem fins lucrativos. Desde sua fundação em 2015, a empresa já ajudou mais de 300. 000 empreendedores a constituírem suas empresas. A Swyft Filings oferece pacotes que variam de básico a premium, garantindo conformidade com as regulamentações estaduais e federais, fornecendo ferramentas corporativas digitais e oferecendo serviços adicionais como registro de marcas e aquisição de ID tributário corporativo. Eles se dedicam a simplificar tarefas administrativas e oferecer soluções acessíveis para ajudar as empresas a iniciarem e manterem suas operações de maneira eficiente.

Descrição

• Take ownership of newly signed partnerships following the sales handoff and lead partners through onboarding, implementation, activation, and go-live • Develop and manage partner launch plans, timelines, milestones, dependencies, and deliverables • Coordinate with Product, Engineering, Operations, Marketing, Sales, and other internal teams to support successful partner launches • Serve as the primary point of contact for assigned partners and maintain strong, productive relationships • Monitor partner performance, engagement, utilization, customer acquisition, and revenue • Conduct regular partner check-ins and business reviews with partners to discuss performance, opportunities, challenges, and next steps • Identify and pursue opportunities to increase partner adoption, revenue, and penetration across Beacon Nonprofit, SnapMailbox, and 360 Legal Forms • Proactively identify implementation or account risks and coordinate internal resources to resolve issues • Gather partner feedback and share product needs, operational insights, and growth opportunities with internal teams • Maintain accurate partner activity, implementation status, performance, opportunities, and next steps in HubSpot CRM • Help develop scalable processes for partner onboarding, activation, account management, and growth • Success measured by activating and launching partners, reducing time to go-live, maintaining engagement and retention, increasing revenue and customer acquisition, expanding adoption, resolving risks, maintaining accurate records, and building scalable processes

🎯 Requisitos

• Bachelor’s degree in Business, Marketing, Communications, Business Administration, or a related field preferred • Two or more years of experience in partnerships, account management, customer success, partner success, implementation, or a related B2B role • Experience managing business relationships through implementation, launch, and ongoing account management • Strong project management skills with the ability to coordinate multiple stakeholders, priorities, and timelines • Strong relationship management, communication, organization, and problem-solving skills • Experience identifying account growth, adoption, expansion, or cross-sell opportunities • Ability to analyze partner performance and translate data into clear actions and recommendations • Experience working cross-functionally with Product, Engineering, Operations, Sales, Marketing, or similar teams • Experience with B2B SaaS, technology, legal, financial, compliance, nonprofit, or professional services solutions preferred • Proficiency with CRM and account management platforms such as HubSpot or similar tools • Self-motivated and comfortable working independently in a results-driven remote environment

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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