Advanced Consulting Engineer

🕒 Agosto 14

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $150.000 - $230.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👷🏻‍♀️ Engenheiro

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Tanium

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2007

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

Tanium é uma empresa de cibersegurança especializada em fornecer visibilidade e controle de endpoints em tempo real para grandes organizações. Ao oferecer insights sobre segurança, desempenho e inventário em todos os ativos de TI, a Tanium ajuda as empresas a gerenciar sua infraestrutura com eficiência e a se proteger contra ameaças cibernéticas.

Descrição

• Operationalize customer business objectives and provide value realization in complex or stalled adoption situations • Enable end-users to effectively use Tanium products • Support and document technical setup and configuration of complex products in runbooks • Provide onsite technical assistance for support issues causing adoption or churn risk • Provide documented post-engagement feedback to Product, Engineering, Enablement, and Customer Service Operations • Assist Tanium customers with articulating business objectives as a post-sale product expert • Handle extraordinary customer engagement issues at Enterprise and Major accounts • Provide product-specific guidance for advanced use cases during short-term engagements

🎯 Requisitos

• Associate degree or equivalent experience required • 8+ years in the industry with solid technical skills in multiple areas such as networking, security, operations, scripting, and/or programming • Experience in one or more of endpoint security, endpoint support/troubleshooting, incident response, systems management, or utility scripting • Utility scripting experience with bash, PowerShell, VBScript, or Python • Extensive hands-on Tanium experience • Prior experience and broad knowledge to lead customers and internal teams • Ability to master new concepts and technologies and continually develop expertise in the Tanium platform and modules • Critical thinking and problem-solving skills • Ability to communicate problem statements and plans clearly • Good judgment and ability to prioritize based on cost and value • Ability to work independently on complex, poorly documented problems • Ability to follow established technical support procedures • Executive communication skills, emotional intelligence, and patience • Ability to anticipate blockers and delays and communicate appropriately • Strong influencing skills with teams and strategic customers • Informal leadership and ability to adapt to changing conditions • Deep ownership of work and willingness to support team efforts • Highly collaborative reputation and ability to mentor and coach others

🏖️ Benefícios

• Equity awards • Medical plan • Dental plan • Vision plan • Family planning benefits • Health savings account • Flexible spending account • Transportation savings account • 401(k) retirement savings plan with company match • Life coverage • Accident coverage • Disability coverage • Business travel accident insurance • Employee assistance programs • Other well-being benefits • 5 days of volunteer time off (VTO)