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Principal Partner Success

Vaga não está no LinkedIn

🕒 Outubro 22

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $132.000 - $165.000 / ano

⏰ Tempo Integral

🔴 Especialista

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Vista pela primeira vez pelo Remote Rocketship Outubro 22

Ainda aberta no site da Waymark. Verificada 3 horas atrás.

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Waymark

11 - 50 funcionários

Fundada em 2018

📣 Marketing

🤖 Inteligência Artificial

Marketing • Artificial Intelligence • Advertising

A Waymark é uma empresa de tecnologia criativa que utiliza inteligência artificial para revolucionar a produção de anúncios. Sua plataforma permite que os usuários criem rapidamente anúncios em vídeo de alto impacto e qualidade de agência, sem exigir experiência prévia. Personalizando anúncios com o conteúdo exclusivo de uma marca e utilizando criatividade orientada por IA, a Waymark permite que as empresas desbloqueiem novas fontes de receita e melhorem suas estratégias de marketing. Com suas ferramentas de ponta, os usuários podem produzir anúncios sob medida em minutos, reduzindo significativamente o custo e o tempo da produção tradicional de anúncios.

Descrição

• Serve as the primary Waymark relationship owner and accountable account lead for up to 4–6 large MCO and provider accounts. • Build and sustain trusted relationships with senior partner stakeholders; set meeting agendas, drive decisions, resolve issues, and deliver on commitments. • Lead day-to-day account activities, including data, payment, reporting, and updates; support contract renewal discussions with Business Development. • Develop, own, and execute account plans aligned with partner priorities and contractual objectives. • Analyze utilization, quality, operational, and other performance indicators to identify risks, root causes, and opportunities; drive mitigation and improvement plans. • Own partner-facing account management for assigned new market launches, including governance, stakeholder management, and relationship building. • Plan and execute partner governance forums, including Joint Operating Committees, and prepare executive-ready narratives, recommendations, and decisions. • Lead resolution of ambiguous or material partner issues involving competing priorities, multiple data sources, and operational or contractual considerations. • Advocate for partner contributions such as reports, data, and system access; create ROI analyses supporting those contributions. • Direct account management processes, governance routines, systems, templates, and knowledge resources across Waymark markets. • Bring partner feedback into recommendations for operations, clinical programs, product, analytics, and partnership strategy. • Lead complex cross-functional initiatives that improve partner performance and scale account management, delivering results through influence rather than formal authority.

🎯 Requisitos

• 7+ years of relevant experience in account management, customer/partner success, consulting, healthcare services, healthcare technology, or related work. • Demonstrated ownership of complex external accounts or partnerships, including relationship strategy, stakeholder management, executive communications, issue resolution, and partner outcomes. • Advanced understanding of healthcare services or health technology, with ability to interpret complex operational and performance data and translate findings into actionable partner recommendations. • Experience leading ambiguous, cross-functional initiatives and influencing internal and external stakeholders without formal authority. • Strong analytical and problem-solving judgment, including evaluating multiple and sometimes competing factors, defining trade-offs, and recommending sound courses of action. • Excellent verbal and written communication skills, including preparing and presenting persuasive, executive-ready materials and navigating sensitive or challenging stakeholder discussions. • Self-directed, highly organized, and adaptable; able to manage priorities across multiple markets, anticipate risks, and reliably follow through in a fast-growing environment. • Deep commitment to improving healthcare for underserved populations. • Experience with Medicaid managed care organizations, value-based care arrangements, primary care providers, and healthcare transformation preferred. • Experience supporting or leading market launches, partner governance forums, and partner performance or contractual reporting preferred. • Successful completion of a background check is required for employment.

🏖️ Benefícios

• Stock Options: Opportunity to invest in the company’s growth. • Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. • Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. • Life Insurance: Basic life insurance to give you peace of mind. • Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. • Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. • Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. • Commuter Benefits: Convenient options to support your commute needs. • Professional Development Stipend: A dedicated stipend supports professional development and growth.

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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