Medical Virtual Assistant – Lab Results, Patient Coordination

🕒 2 dias atrás

🌐 México, Colômbia, +4 outros países – Remoto

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💵 $10.400 - $12.480 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 11%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

Na Winning Assistants, ajudamos médicos, profissionais de saúde e proprietários de negócios a economizar tempo, reduzir custos e expandir suas operações com assistentes virtuais altamente qualificados e em conformidade com a HIPAA. Nossos AVs lidam com tarefas como suporte administrativo, gerenciamento de consultórios médicos, marketing e atendimento ao cliente, permitindo que você se concentre no crescimento.

Descrição

• Review provider-documented instructions related to lab and imaging results • Contact patients to communicate provider-reviewed results and instructions • Help patients understand next administrative steps based on provider direction • Recognize when patients should be scheduled for appointments or directed back to providers • Avoid independently diagnosing, interpreting results, recommending treatment, or giving medical advice • Speak with patients about provider instructions, follow-up needs, testing, referrals, and appointment coordination • Schedule follow-up appointments when requested by providers • Coordinate additional testing, referrals, repeat labs, imaging, and other follow-up needs • Document patient interactions accurately in AdvancedMD • Update patient charts with communication notes, scheduling updates, follow-up actions, and administrative details • Maintain confidentiality and follow healthcare documentation standards • Identify and escalate questions or concerns requiring provider review • Coordinate with providers and internal team members to complete patient follow-up • Use AdvancedMD, Ooma, email, phone tools, EHR workflows, and internal practice communication systems

🎯 Requisitos

• Medical Assistant experience required or similar clinical administrative experience in a medical practice setting • Lab or imaging results follow-up experience required • Patient communication experience required • EHR documentation experience required • Scheduling and patient coordination experience required • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available for video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection, minimum 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment • AdvancedMD experience preferred but not required • Spanish-English bilingual communication preferred but not required

🏖️ Benefícios

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances

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