Business Development Manager

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🕒 June 27

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360 Direct Access

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

💰 Non equity assistance on 2024-06

Consulting • SaaS • Artificial Intelligence

360 Direct Access is a Deaf-led accessibility company that provides sign language contact center support, staffing, and accessible communication technology for businesses. They offer AI-powered, video-based customer support with sign-language-fluent representatives and a WebRTC-based platform designed by native Deaf users that requires no downloads. 360 Direct Access helps organizations improve access for Deaf, DeafBlind, DeafDisabled, and hard-of-hearing customers and employees, reducing call times and boosting customer retention, brand equity, and inclusivity.

📋 Description

• Research, identify, and pursue new business opportunities to grow 360 Direct Access partnerships and contracts. • Cultivate long-term relationships with key stakeholders and decision-makers, both regionally and nationally. • Represent 360 Direct Access with confidence on stage at industry events and conferences, building visibility and generating qualified leads. • Identify RFP and grant opportunities that align with our service offerings. • Lead the design of customized proposals and RFP process for opportunities from start to finish. • Maintain a strong understanding of industry trends, competitors, and market strategies to position 360 Direct Access as a trusted leader.

🎯 Requirements

• Bachelor degree in Business Management, or a related field; or equivalent professional experience. • Minimum of five years of proven success in business development or sales. • Demonstrated proficiency with HubSpot or Salesforce CRM. • Proficiency in American Sign Language (ASL) preferred.

🏖️ Benefits

• Remote, self-directed position • Strong collaboration with internal teams and external stakeholders • Extensive virtual communication (phone, videophone, text, or video conferencing)