Claims Automotive Team Manager – Casualty

Job not on LinkedIn

🕒 October 21

🍂 Massachusetts, Rhode Island – Remote

🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Coordinate, direct, and oversee Casualty claims activities of team(s) • Provide leadership, support, and coaching to ensure compliance with regulatory and statutory requirements and technical and customer service best practices • Review claim files regularly for quality • Track and monitor statistical measures and behavioral indicators to evaluate Claims Representatives' performance • Coach and counsel employees on performance • Resolve customer service issues and monitor customer concerns, satisfaction, and needs • Manage employee recruitment and development • Identify and implement staff development and training needs to support succession planning • Lead meetings with unit management to communicate goals and reinforce and monitor performance expectations • Maintain knowledge of current industry developments and best practices • Participate in committees and projects supporting organizational goals and objectives

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience preferred • 4-6 years Automotive Claims handling required • 1-3 years Supervisory experience preferred • Advanced organizational, planning and delegation skills • Advanced oral and written communication skills • Advanced interpersonal skills • Ability to effectively lead change • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance issued by the state required • Chartered Property Casualty Underwriter certification preferred • Occasional travel to off-site business meetings or conferences (5%)

🏖️ Benefits

• Health coverage for medical, dental, vision • 401(K) saving plans with company match • Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!)

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