
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
🧘 Wellness
SaaS • Healthcare Insurance • Wellness
ABC Fitness is a leading tech provider specializing in software solutions for gym and fitness businesses worldwide. With a suite of platforms including gym management, member management, and personal training solutions, ABC Fitness empowers businesses of all sizes to optimize operations, engage members, and drive growth. Their solutions are designed to cater to a wide range of fitness business models, from large gyms to boutique studios and personal trainers, ensuring they meet the unique needs of their users.
🕒 June 24
🇺🇸 United States – Remote
💵 $121.2k - $134.8k / year
⏰ Full Time
🟠 Senior
💰 Account Manager
👻 Ghost score 45%
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1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
🧘 Wellness
SaaS • Healthcare Insurance • Wellness
ABC Fitness is a leading tech provider specializing in software solutions for gym and fitness businesses worldwide. With a suite of platforms including gym management, member management, and personal training solutions, ABC Fitness empowers businesses of all sizes to optimize operations, engage members, and drive growth. Their solutions are designed to cater to a wide range of fitness business models, from large gyms to boutique studios and personal trainers, ensuring they meet the unique needs of their users.
• Build and own the global partner strategy and relationships with strategic ABC partners, including payment processors, networks, banks, and technology partners • Work cross-functionally with Engineering, Product, Sales, Finance, Operations, Treasury, Legal, and other ABC teams • Negotiate contracts and pricing • Build integrations and products, support deals, and drive process enhancements • Define SLAs and performance standards for partners • Drive implementation and tracking of partner commitments • Manage monthly and quarterly business reviews with partners • Identify capabilities and needs for ABC’s top markets • Identify partners providing payment-processing coverage for market expansion, programs, and solutions • Define payment methods and technical and operational requirements • Develop and manage end-to-end project plans for new implementations • Coordinate with stakeholders and partners to ensure on-time delivery • Analyze processing fees and charges to optimize costs • Identify, scope, and drive process improvements • Assist with incident resolution and partner communications and escalations
• 10+ years of payments partnerships/program management and/or business operations experience • 3+ years of managerial people leadership experience • Proven ability to drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders • Understanding of product strategy and key requirements for scaling products and operations through partnerships • Customer-first mentality • Ability to prioritize and remain focused under pressure • Comfort with ambiguity • Excellent verbal and written interpersonal and communication skills • Experience managing large, complex external relationships • Strong analytical and problem-solving abilities • Experience in a high-growth technology company, payment processing, and/or software-as-a-service industries • Experience executing industry-wide partnership strategies to build innovative product experiences and go-to-market models • Strong negotiation skills and experience independently leading negotiations
• Open PTO policy • Quarterly Days of Disconnect • Parental & Pawternity Leave • Quarterly fitness reimbursement • Medical/Dental/Vision coverage • Employee Assistance Program (EAP) • Calm App subscription for employee and up to 4 dependents over age 16 • Bonuses, commissions, equity, or other incentive programs where applicable • Ongoing employee training • Professional development opportunities • Mentorship opportunities
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