Operations Specialist

🕒 July 28

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Accelerant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🛡️ Insurance

☁️ SaaS

🤝 B2B

💰 $150M Private Equity Round - Accelerant on 2023-06

Insurance • SaaS • B2B

Accelerant is a digital-first risk exchange and insurance platform that connects managing general agents (MGAs), underwriters, reinsurers, and institutional capital through a tech-powered, data-driven marketplace. The platform provides real-time analytics, underwriting tools, performance metrics, and operational support (actuarial, claims, regulatory) to streamline specialty insurance distribution and enable faster, more transparent capital deployment. Accelerant positions itself as a SaaS-style partner for specialty insurance firms, focused on improving efficiency, transparency, and profitable growth.

📋 Description

• Manage operational workflows across onboarding, policy administration, and bordereaux lifecycle stages to ensure data completeness, timeliness, and accuracy. • Collaborate with cross-functional teams (Data, Underwriting, Compliance, Finance) to maintain integrity across systems and processes. • Support the centralization of master/reference data, ensuring consistent and auditable records across all operational systems. • Monitor and report KPIs such as submission cycle time, processing duration, and SLA adherence. • Identify and implement process improvements to increase efficiency, reduce manual touchpoints, and enhance the member experience. • Partner with internal teams to define and document standard operating procedures (SOPs). • Leverage tools like Snowflake, Power BI, and Excel to create reports and insights that inform business decisions. • Assist in onboarding new members and contracts, ensuring all documentation, systems, and workflows are aligned before activation.

🎯 Requirements

• Bachelor’s degree (or equivalent) required. • 5 years of relevant experience within the insurance industry. • Experience with specialty insurance a plus. • Strong understanding of data accuracy, process governance, and operational SLAs. • Proven ability to work cross-functionally with technical and non-technical teams. • Proficiency with Power BI, SQL (Snowflake), Excel, and workflow tools such as Jira or ServiceNow. • Exceptional attention to detail and ability to manage multiple priorities simultaneously. • Excellent written and verbal communication skills. • Bonus Points For Experience with bordereaux processing or insurance data workflows. • Familiarity with contract lifecycle management or onboarding systems. • Experience with automation tools (Power Automate, Zapier, or similar).

🏖️ Benefits

• Work-life balance : We believe that taking time to rest and recharge makes us all better. That’s why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being. • Health and wellness : We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need. • Remote work : Work where you’re most productive and fulfilled.