Construction Technical Support Specialist

Job not on LinkedIn

🕒 April 28

🤠 Texas – Remote

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💵 $28 - $34 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

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Logo of Adobe

Adobe

10,000+ employees

Founded 1982

☁️ SaaS

📱 Media

🏢 Enterprise

SaaS • Media • Enterprise

Adobe is a software company that builds creative and productivity applications such as Photoshop, Illustrator, and the Adobe Firefly AI tools, delivered primarily via the subscription-based Creative Cloud. It provides SaaS offerings for individual creators, teams, and enterprises, and offers marketing, document, and media-creation solutions.

📋 Description

• Research, identify, develop, and communicate proactive, technical, and safety‑related tasks for CPX sites • Provide technical support for proactive work, problem cases, and material procurement • Communicate customer expectations, standards, and best practices • Build and maintain high‑quality relationships across internal teams and management levels • Develop effective staffing models to support proactive task execution • Track new cases and provide reporting to affected sites • Ensure compliance with safety procedures and maintain safe work environments • Monitor project schedules, financials, materials, and execution to ensure milestones and recovery plans are met • Oversee cost management, efficiency improvements, and adherence to internal/external requirements • Maintain accurate and timely data in required systems for reporting and tracking • Ensure proper documentation for billing and support accounts receivable processes • Manage site assets including materials, documentation, financial recovery, and labor • Represent Vestas core values and promote high performance standards • Anticipate and respond to ongoing construction needs with a customer‑focused mindset • Communicate Vestas' vision effectively and guide others toward organizational goals • Adjust priorities and apply critical thinking in dynamic environments • Demonstrate responsibility, ethical decision‑making, and cost‑effective work practices • Understand and fulfill Vestas contractual obligations and deliverables.

🎯 Requirements

• 3-5 years of experience as a manager, project lead, or similar leadership role in service, industrial, or manufacturing settings • Demonstrated change management and conflict‑resolution skills • Ability to make balanced decisions that account for risk • Experience with continuous improvement, root cause analysis, closed loop corrective action, and Lean methodologies • Skilled in structured problem solving and resolving issues effectively • Prior experience managing people and projects • Solid problem‑solving, delegation, and self‑management abilities • Proficiency with Microsoft Office Suite (Windows, Word, Excel, Teams, PowerPoint, Outlook), SAP, and other relevant software • On average 40% travel will be required.

🏖️ Benefits

• Attractive salary and one of the most comprehensive benefits plans in the industry • Great benefits coverage that includes dental and vision • Generous Paid Time Off policies • Great 401(k) plan (with employer match) • Tuition assistance

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