Field Service Representative

🔥 15 hours ago

🇨🇦 Canada – Remote

💵 $83.7k - $130.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Support customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. • Install and optimize hardware/software/network products and configurations at customer sites. • Diagnose and resolve product performance problems. • Perform maintenance and repairs. • Advise customers on preventive maintenance and configurations that may impact product performance. • Proactively respond to potential equipment issues to prevent unplanned interruption of customers' business. • Deliver fully integrated solutions, including peripherals, communications, operating systems and applications software. • Train other field engineers and customers in the solutions. • Visit customers and work at a variety of labs.

🎯 Requirements

• A post-secondary degree within the science field – e.g. chemistry, analytical chemistry biochemistry, biotechnology or equivalent College degree with Work experience. • 4+ years of experience in laboratory environment working spectroscopy, GC, LC, and GCP. • Experience with troubleshooting and problem solving is essential • Experience with the Agilent Instruments is preferred but not essential • Verbal and written communication is clear, respectful and timely • You enjoy travelling and visiting customers. • Travel expectation is 25%. • Successful candidate MUST live in the Calgary, Alberta area

🏖️ Benefits

• Eligibility for bonus • Stock • Benefits • Option to work remotely

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