Sales Operations Lead

🕒 August 24

🇺🇸 United States – Remote

💵 $168k - $203k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Drive central, global annual planning with Regional Sales Operations and Supply leaders • Deliver analytics and recommendations for global segmentation, book assignments, capacity modeling, goal setting, and inputs/KPIs • Partner on quarterly global and regional OKR and goal-setting workstreams • Build processes to streamline nascent projects, create visibility, and improve sales team productivity • Diagnose global performance opportunities and prioritize impactful levers • Size new opportunities with Regional Sales Operations and Enterprise Operations • Develop and refine forecasting methodologies with Sales, Finance, and Advanced Analytics stakeholders • Analyze market trends, identify growth opportunities, and set long-term objectives with VP-level leadership • Standardize regional and business-line reporting, including WBRs and MBRs • Conduct ad-hoc analyses for business initiatives and leadership inquiries • Deliver analytical insights and recommend operational improvements to sales managers and leaders • Improve sales and scaled host lifecycle efficiency with Sales, Finance, Growth Marketing, and other teams • Partner with technical teams on infrastructure, project scoping, ROI and resourcing analyses, and translating global strategies into executable initiatives • Participate in or drive cross-functional projects • Collaborate with Regional Sales Operations leads to design, track, and monitor sales compensation and incentive strategies

🎯 Requirements

• 10+ years of experience in analytics, revenue operations, sales operations, or another related field • Expertise in key performance indicators (KPIs) for measuring revenue operations initiatives and identifying optimization areas • Expertise in data analysis tools such as SQL and Excel • Familiarity with data warehousing and BI reporting platforms • Comfort with AI tools, including Claude, in day-to-day workflow • Experience across the Customer Lifecycle with customer success teams • Strong problem-solving and analytical skills, including designing, developing, and evolving financial/business models • Demonstrated success creating and driving operational rigor and excellence • Ability to build trusted relationships with key stakeholders and maximize sales productivity • Track record of working closely with senior leadership and informing strategy and decision-making • Must live in a state where Airbnb, Inc. has a registered entity

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Disability-inclusive application and interview process with reasonable accommodation available