IT Operations Specialist

🔥 42 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Alpaca

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔌 API

💳 Fintech

₿ Crypto

API • Fintech • Crypto

Alpaca is a fintech company that provides a comprehensive brokerage and trading platform through a suite of APIs. These APIs enable developers and businesses to integrate algorithmic trading, app development, and embedded investing into their services. Alpaca offers services like trading in US stocks, ETFs, and cryptocurrency with options for local currency transactions. The company is recognized for its cyber security practices and is a member of FINRA and SIPC. Alpaca is ideal for fintech startups, broker-dealers, hedge funds, and other financial services looking to build sophisticated trading applications and platforms with minimal friction through their well-documented Broker API.

📋 Description

• Own IT support end-to-end and turn recurring issues into durable fixes and automations • Diagnose and resolve complex cross-platform problems across macOS, Windows, and Linux • Partner with HR and Security on scalable onboarding and offboarding • Administer MDM platforms, including BYOD, and improve enrollment and compliance workflows • Own patch management by testing, validating, and safely rolling out updates • Deploy and secure endpoints and SaaS access in a Zero Trust environment • Build and improve automations for provisioning, access, inventory, and operations workflows • Manage device setup, software deployment, hardware shipping/receiving, and IT asset inventory • Support change management and procurement, including cloud/IaC-related IT changes • Train staff on IT topics and improve systems, documentation, and processes • Participate in weekend on-call and after-hours response as needed • Report directly to the IT Operations Manager

🎯 Requirements

• 6+ years in IT operations / systems engineering • Proven solutions builder: reverse-engineers complex issues, ships durable fixes, and continuously improves what you own • Strong across macOS, Windows, and Linux, including device lifecycle • Hands-on with at least two MDM solutions: Jamf, Kandji, Intune, or comparable enterprise MDM • Proven patch management experience, including testing, validation, and controlled rollout • Experience with Google Workspace, 1Password, enterprise SaaS administration, EDR, and SSO / identity workflows • Understanding of Zero Trust environments and good networking concepts • Experience building and improving automations using scripting, APIs, and workflow tools such as n8n • Working fluency in at least two programming/scripting languages • Hands-on with cloud platforms (GCP and/or AWS) and IaC such as Terraform • Based for Eastern Time coverage • Available for weekend on-call round-robin rotation • Fluent English, written and verbal • Strong analytical and collaborative skills

🏖️ Benefits

• Competitive Salary & Stock Options • Health Benefits • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume