Director, Account Management

🔥 6 hours ago

🇺🇸 United States – Remote

💵 $167k - $193k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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AlphaSense

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2022-06

Consulting • Healthcare • Marketing

AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.

📋 Description

• Lead a team of approximately 8–10 Account Managers, helping them achieve and surpass renewal targets and uncover growth opportunities, working closely with Account Executives to close deals • Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption • Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data • Coach and mentor the team on call coaching, best practices, and accountability • Provide visibility into the team’s performance to leadership • Recruit top talent to build the growing team • Collaborate with Sales to drive successful growth outcomes • Report to the VP, Account Management

🎯 Requirements

• 7+ years of experience in sales, account management, or client success, with at least 3 years in people management • Experience working seven-figure deals, strategic account servicing and renewal negotiations • Strong aptitude for learning, particularly in a technical SaaS environment • Experience operationalizing the customer journey • Confident, consultative, and client-facing professional with a proactive personality • Ability to thrive in a dynamic, entrepreneurial environment • Strong rapport-building skills and a positive, energetic attitude • Excellent oral, written, and presentation skills • Great time management skills, even under pressure • Willingness to travel as needed

🏖️ Benefits

• Performance-based bonus • Equity • Generous benefits program