
1001 - 5000 employees
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
American Health Marketplace is a company that connects clients with licensed agents to help them find affordable and suitable health insurance plans. They offer a streamlined process to navigate the complexities of healthcare coverage, providing personalized support and expert guidance to ensure clients make informed decisions. American Health Marketplace also provides a pharmacy discount card, offering significant savings on prescription medications across a large network of drugstores. Their services are designed to simplify and enhance the overall healthcare experience for individuals and families.
đ September 1
đşđ¸ United States â Remote
đľ $20 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Insurance
đť Ghost score 1%
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1001 - 5000 employees
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
American Health Marketplace is a company that connects clients with licensed agents to help them find affordable and suitable health insurance plans. They offer a streamlined process to navigate the complexities of healthcare coverage, providing personalized support and expert guidance to ensure clients make informed decisions. American Health Marketplace also provides a pharmacy discount card, offering significant savings on prescription medications across a large network of drugstores. Their services are designed to simplify and enhance the overall healthcare experience for individuals and families.
⢠Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options ⢠Assess individual and family coverage needs and explain available plan options ⢠Explain premiums, deductibles, copays, provider networks, prescription coverage, and other plan features ⢠Guide consumers through the ACA Marketplace application and enrollment process ⢠Provide professional, consultative customer service throughout consumer interactions ⢠Maintain accurate customer information, application details, and enrollment documentation ⢠Follow up with prospective and enrolled consumers as required ⢠Meet sales, conversion, quality, productivity, attendance, and customer experience expectations ⢠Maintain compliance with CMS, Marketplace, carrier, licensing, and company requirements ⢠Maintain required licenses, certifications, carrier appointments, and Marketplace credentials ⢠Participate in ongoing training, coaching, performance development, and team meetings ⢠Navigate multiple computer systems and applications while assisting customers ⢠Perform additional duties as assigned
⢠Active Health or Health/Life Insurance License in good standing ⢠Active National Producer Number (NPN) ⢠Newly licensed insurance agents are encouraged to apply; prior ACA sales experience is not required ⢠Previous ACA, health insurance, telesales, call center, or customer service experience preferred ⢠Ability to complete and maintain all required ACA Marketplace/FFM registration and training prior to conducting Marketplace enrollments ⢠Ability to satisfy applicable carrier contracting and appointment requirements ⢠Strong verbal communication, listening, and customer service skills ⢠Comfortable working in a goal-oriented and performance-driven sales environment ⢠Coachable, dependable, professional, and motivated to develop within the insurance industry ⢠Strong computer navigation skills with the ability to learn and work within multiple systems ⢠Ability to work independently while contributing to a remote team environment ⢠Reliable high-speed internet connection and a professional remote workspace ⢠Ability to maintain required licensing, certifications, and continuing education requirements ⢠Ability to work additional hours, evenings, or weekends when business needs require, particularly during peak Open Enrollment periods
⢠Paid Holidays (6) ⢠Paid Time Off ⢠Medical Insurance, National Plan Options ⢠Dental Insurance ⢠Vision Insurance ⢠Voluntary Life and AD&D ⢠Plans including Accident, Critical Illness, Hospital Indemnity ⢠Employee Assistance Program ⢠401(k) with portion of Co Match ⢠Bereavement Leave & Jury Duty Pay ⢠Commission opportunities ⢠Ongoing training, coaching, and support
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đ Senior
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