Senior Manager, Business Systems

🕒 August 21

🇺🇸 United States – Remote

💵 $110k - $190k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Apptegy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

📚 Education

☁️ SaaS

💰 $13.2M Venture Round - Apptegy on 2019-03

Education • SaaS

Apptegy is an all-in-one communications platform for K–12 school districts that centralizes and streamlines district and school communications. The platform provides a content management system and drag-and-drop website builder, district-branded mobile apps, mass notifications and alerts, secure two-way messaging, automated translation, newsletters and social publishing, ADA compliance tools, and hands-on client support and training. Apptegy emphasizes brand consistency, community engagement, and thought leadership (SchoolCEO content) to help districts build trust and connect with families; the company states over 5,273 districts use its platform.

📋 Description

• Own and drive Apptegy's enterprise systems strategy and ecosystem across IT, Revenue Systems, Engineering, and operational teams • Report to the Sr. Director of Security & Enterprise Technology • Lead a high-performing team of systems analysts, administrators, and IT specialists • Serve as primary business partner to leaders across Revenue Operations, Sales, Marketing, Client Experience, Finance, and Security • Discover root business challenges and co-design scalable technology solutions • Champion change management, user enablement, system adoption, and rollout of tools, automation, and process updates • Connect cross-functional system roadmaps and eliminate silos • Translate GTM and operational challenges into a prioritized enterprise systems roadmap • Architect and maintain data flows across CRMs, marketing automation, help desk tools, data warehouses, and custom workflows • Design, build, and oversee point-to-point integrations and API connections • Oversee system health, access-management governance, role-based security permissions, and data-hygiene standards • Mentor and develop systems analysts, administrators, and IT professionals • Resolve complex architectural challenges, debug integration issues, and optimize critical workflows • Evaluate, procure, implement, and continuously optimize internal technology solutions

🎯 Requirements

• 6+ years of progressive experience in business systems, revenue operations, IT service management, or enterprise technology • Demonstrated success managing technical individual contributors • Proven experience architecting multi-system data flows, point-to-point integrations (APIs, webhooks, ETL/ELT pipelines), and enterprise data governance frameworks in high-growth environments • Technical credibility with experience in system architecture, configuration, schema design, and integration logic • Proven track record partnering with executive and commercial leaders across Sales, Marketing, RevOps, Finance, and CX • Active commitment to leveraging modern AI, automation tools, and frontier LLM applications • Deep hands-on experience administering and architecting Salesforce (CRM/CPQ), HubSpot (Marketing Automation), and Atlassian (Jira/Confluence) preferred as a standout qualification • Demonstrated experience building or managing automated workflows using tools such as n8n and Glean, or integrating Anthropic/OpenAI LLM providers preferred as a standout qualification • Hands-on experience or familiarity with IT help desk management, service desk ticketing workflows, endpoint/access governance, and IT service delivery preferred as a standout qualification • Solid understanding of the B2B SaaS business model, recurring revenue motions, and operational SaaS metrics preferred as a standout qualification

🏖️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage • Retirement 401(k) with employer match • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs) • Mental Health Reimbursement • Unlimited paid time off, including seasonal (December) company-wide time off • Paid parental and medical leave • Private medical insurance for you and your dependents • Life insurance • 15 days Aguinaldo • Vales de Despensa • Fondo de Ahorro • Caja de Ahorro • Flexible paid time off policy • Paid travel to/from Little Rock, Arkansas for Onboarding • Exceptional mentorship and resources to grow your career • Professional and personal investment in employees