Senior Art Business Operations Lead

🕒 August 20

🇺🇸 United States – Remote

💵 $150k - $180k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 13%

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Keywords Studios

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Create and maintain an accurate operating view of art services capacity, utilization, active work, project wind-downs, and forecasted availability across Create • Provide BD, studio leadership, and Create leadership with visibility into work placement, additional demand, available skills, and communication or planning gaps • Establish internal transparency, trust, and a clear operating cadence • Support external partners across multiple accounts, including RFP responses, staffing and timing questions, partner-facing capability discussions, and production-level coordination • Own cross-studio capacity visibility, operating cadence, demand/supply alignment, escalation routing, and translation of art services supply into BD action • Serve as the operational bridge between studios and BD and a horizontal partner-enablement resource across multiple accounts • Coordinate resolution paths for risks and opportunities and escalate issues • Provide concise leadership reporting on utilization, supply/demand gaps, and risk

🎯 Requirements

• Maintain real-time studio-level visibility into art headcount, active assignments, and tiered availability (0–90+ days) across disciplines, locations, and confidence levels • Track major engagements, ramp-ups, and project transitions, translating upcoming art availability into actionable demand signals • Establish standard definitions, data ownership, and a repeatable operating cadence between BD, studio leads, and regional leadership • Triage inbound opportunities against real-time capacity and skills and recommend optimal delivery setups (dedicated, co-dev, or hybrid) • Support RFPs with accurate staffing scenarios • Expand availability tracking into co-development studios and identify cross-deployment options • Spot data, timing, and routing bottlenecks early and implement process updates • Deliver reporting on utilization, supply/demand gaps, and risk • Build a scalable operational model across regions • Regular overlap with global teams • Periodic travel to partner sites, Keywords studios, and industry events as needed

🏖️ Benefits

• Benefits package including Medical, Dental and Vision • Vacation and sick leave • Life & Disability coverage • Paid Basic and AD&D insurance • Voluntary Legal, Accident, Critical Illness and Hospital Indemnity coverage • Voluntary FSA • 401(k) retirement plan

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