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Sales and Marketing Coordinator

🔥 14 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

Where this job comes from

Posted on Arctic Kingdom's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Arctic Kingdom's site. Checked 55 minutes ago.

Logo of Arctic Kingdom

Arctic Kingdom

51 - 200 employees

✈️ Travel

🏨 Hospitality

Travel • Hospitality

Arctic Kingdom is a Canadian specialist travel company that operates immersive, small‑group and bespoke expeditions in polar regions. For almost three decades they have organized lodge-based getaways, fly‑in safaris, private journeys, and specialized polar services (including filming and logistics), with routes guided by Inuit guides, expedition leaders, pilots, and local experts. Their offerings include wildlife-focused expeditions (notably polar bear and northern lights trips), Blachford Lodge stays, and tailored logistics and support for remote field operations.

📋 Description

• Maintain, tag, organize, and update media assets in Canto DAM • Monitor and respond to social media messages and comments through Sprout Social • Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars • Support marketing campaigns, promotions, email communications, presentations, private journey pitch decks, and collateral • Assist with photo/video editing, research, reporting, vendor coordination, and brand consistency • Manage website content, including seasonal pricing updates and merchandise inventory/descriptions • Coordinate post-reservation guest onboarding under the Guest Services Manager • Use HubSpot CRM and Arrows to manage onboarding workflows, guest records, forms, and follow-up tasks • Communicate with confirmed guests about pre-arrival requirements, travel documentation, and practical arrangements • Assist with flights, clothing rentals, Yellowknife accommodations and activities, add-on services, and travel logistics • Track outstanding information and deadlines; prepare and distribute guest documents and pre-departure communications • Coordinate with Sales, Guest Services, Operations, and external providers for accurate handoffs and a seamless guest experience • Support merchandise programs and online stores for Arctic Kingdom and Blachford Lodge • Maintain product listings, descriptions, pricing, orders, and inventory coordination; liaise with suppliers and fulfillment partners • Assist with wholesale equipment sales administration, quotations, order processing, product information, documentation, and customer inquiries • Support guest add-ons and ancillary offerings, reporting, and process improvements • Manage competing deadlines and maintain accurate records and task tracking • Collaborate with functional managers on workload, status, seasonal peaks, and operational priorities • Support special projects and continuous workflow, guest communication, and internal coordination improvements

🎯 Requirements

• 3+ years of experience in marketing, sales coordination, guest services, hospitality, tourism, or a related field • Excellent written and verbal communication, customer service, organization, and attention to detail • Ability to manage multiple priorities independently and collaborate effectively in a remote, cross-functional team • Experience with CRM systems such as HubSpot • Familiarity with onboarding tools such as Arrows is an asset • Experience with social media management tools such as Sprout Social and digital asset management systems such as Canto is preferred • Experience with content creation, email marketing, e-commerce, online store administration, inventory, or order processing is an asset

🏖️ Benefits

• Permanent full-time employment • Remote work arrangement

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