Claims Adjuster

🔥 1 hour ago

🇨🇦 Canada – Remote

💵 $45.1k - $74.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Investigate, assess, and manage insurance claims from initial notice through final settlement • Review claims to validate their accuracy, completeness, coverage eligibility, and compliance with policy terms • Recommend claim approval, denial, or escalation as needed • Analyze available information to determine liability and assess risk exposure • Handle complex and high-value claims within delegated authority • Provide technical coaching and support to team members • Collaborate with managers to identify process improvement and operational efficiency opportunities • Participate in quarterly leadership reviews • Conduct monthly file audits and quality reviews • Identify trends and implement corrective action plans • Foster a culture of continuous improvement, critical thinking, innovation, and accountability • Track performance metrics and contribute to the achievement of departmental, corporate, and provincial regulatory objectives • Deliver an exceptional customer experience and fair, timely settlements

🎯 Requirements

• Fluency in French and English, both spoken and written • Valid and active personal lines adjuster license issued by the Autorité des marchés financiers (AMF) • Minimum of three (3) years of experience in automobile claims adjusting • Excellent knowledge of insurance policies, claims investigations, and settlement practices • Experience with Microsoft Office 365 and applications operating in a Windows environment • Strong analytical, problem-solving, and decision-making skills, with a focus on detail and accuracy • Ability to manage multiple priorities in a dynamic, fast-paced, and evolving environment • Collaborative mindset and strong commitment to teamwork and customer satisfaction • Experience handling complex or escalated claims • Ability to serve as a mentor, coach, and technical resource to colleagues • Passion for continuous improvement and operational excellence • Excellent customer advocacy skills combined with sound business judgment

🏖️ Benefits

• Contribute to continuous improvement initiatives and business growth • Develop technical expertise and influence best practices • Collaborative, customer-focused environment • Organization that values innovation, accountability, and teamwork • Opportunities for salary growth within the role • Virtual interviews conducted by video • Required identity verification process, which may include biometric technology, where permitted by applicable law