Residential Claims Specialist – Desk

🔥 35 minutes ago

🇨🇦 Canada – Remote

💵 $79.1k - $106.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Handle complex, high-risk residential claims using advanced technical expertise • Meet with clients, witnesses, or other parties in the field to obtain statements and negotiate settlements, as required • Collaborate with internal teams, external vendors, and business partners to deliver timely and accurate claim resolutions • Apply claims management principles to control costs and minimize claims leakage • Identify potential fraudulent claims and manage them according to organizational policies and procedures • Work with claims vendors to maintain agreed-upon service standards • Act as a subject matter expert within residential claims • Ensure claim documentation is accurate, complete, and compliant with regulatory and internal requirements • Identify, manage, and escalate non-standard or high-risk claims when necessary • Protect organizational interests by identifying risks and applying appropriate controls • Contribute to process improvement initiatives • Participate in cross-functional and enterprise initiatives, providing expert guidance on complex claims scenarios • Support a collaborative, inclusive, and positive team environment • Share knowledge, provide coaching, and support skill development within the team • Stay current on emerging trends, tools, and industry best practices • Act as a brand ambassador for TD Insurance internally and externally • Typically report to a Team Manager / Manager, Claims

🎯 Requirements

• Extensive experience handling complex residential insurance claims • Litigation Claims Experience • Proven ability to manage high-risk, high-severity claims with long resolution timelines • Expert understanding of the residential claims lifecycle and claims management practices • Strong knowledge of fraud identification, investigation, and escalation processes • Ability to operate at maximum claims authority, with escalation for select claims • Expert industry knowledge with applicable accreditation and credentials • Strong understanding of insurance regulations, operational environments, and compliance requirements • Ability to leverage Claims Resources teams and subject matter experts to assess liability and damages • Excellent judgment, decision-making, and negotiation skills • Strong written and verbal communication abilities • Proven ability to collaborate effectively across internal teams and external partners • Strong organizational, prioritization, and time-management skills • Comfortable working independently in complex and ambiguous situations • Commitment to continuous learning and professional development • Subject to provincial regulation for employment purposes • Must meet applicable provincial or territorial regulations and requirements

🏖️ Benefits

• Base salary • Health and well-being benefits • Savings and retirement programs • Paid time off • Banking benefits and discounts • Career development • Reward and recognition programs • Regular development conversations • Training programs • Online learning platform • Mentoring programs • Training and onboarding sessions • Accessibility accommodations during the interview process