Account Manager

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Mitratech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📋 Compliance

☁️ SaaS

💰 Private Equity Round on 2017-04

AI • Compliance • SaaS

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

📋 Description

• Own a portfolio of accounts, driving retention, expansion, and quota attainment — including defined upsell and cross-sell targets • Identify and close growth opportunities within the existing client base through discovery, consultative selling, and solution positioning • Manage the full renewal cycle end-to-end: forecasting, negotiation, and timely close • Serve as the primary point of contact for assigned accounts, building trust across multiple levels of the client organization • Conduct regular account reviews to assess client health, satisfaction, and growth potential • Develop and execute account plans that align client objectives with expansion opportunities • Deliver Business Reviews that demonstrate measurable value and advance growth conversations • Maintain accurate pipeline, opportunity, and account data in CRM; provide reliable forecast updates to leadership • Partner with Customer Solutions to ensure clients are fully adopted and realizing value from the platform • Collaborate with Marketing and Sales on campaigns and initiatives targeting the existing client base

🎯 Requirements

• 3–5 years of experience in Account Management, sales, or a client-facing revenue role — with a track record of meeting or exceeding quota • Demonstrated ability to manage a large account portfolio (100+ accounts) while maintaining high engagement and client satisfaction • Strong commercial acumen: you can identify, develop, and close revenue opportunities without losing sight of client needs • Excellent interpersonal skills — you build genuine relationships, earn trust quickly, and communicate with clarity and warmth • Consultative selling approach: comfortable asking discovery questions, understanding business objectives, and positioning solutions that deliver real value • Confident in negotiation and skilled at navigating renewal and expansion conversations at multiple levels of an organization • Strong organizational and time-management skills; able to prioritize effectively across a large, varied portfolio • Proficient in CRM platforms (Salesforce preferred) and comfortable with reporting and pipeline management • Self-motivated, resilient, and energized by hitting targets. • Bachelor's degree or equivalent professional experience preferred.

🏖️ Benefits

• We are an equal-opportunity employer that values diversity at all levels.