Bilingual Customer Service and Sales Representative

🕒 April 28

🇨🇦 Canada – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Asurion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Funding Round on 2018-08

Consulting • Insurance • Logistics

Asurion is a company that provides comprehensive tech support, repair, and protection services for a wide range of devices and appliances. They offer services such as device repair, replacement, and reimbursement through their uBreakiFix stores and protection plans. Customers can make claims, track their status, and calculate deductibles online. Asurion also provides live tech support and expert help for device setup and troubleshooting, ensuring that more than 30 million people have their tech running smoothly each year. Their services cover everything from phones and gaming consoles to home appliances, with personalized tech tips and support available on demand.

📋 Description

• Respond to inbound customer calls regarding their insurance policies • Guide customers through claims procedures as needed • Resolve customer issues in a single call • Follow up with customers as needed by email or phone • Provide relevant, timely information to all customers • Offer upgraded products/services to customers

🎯 Requirements

• Must be fully bilingual in French and English (reading and writing) • At least one year of customer service experience • Excellent customer service and communication skills • Computer literacy (Windows, web browsing) and typing speed of 25 words per minute • Must be able to work a flexible schedule.

🏖️ Benefits

• Two weeks of vacation, three sick days, and three personal days per year • Two consecutive days off per week • Full benefits after 30 days