Order Management Representative, 14 Month Contract

🔥 4 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

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ATX Networks Corp.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

⚡ Energy

💰 Private equity on 2015-02

Telecommunications • Hardware • Energy

ATX Networks Corp. is a provider of network access and media-distribution hardware and software for cable operators, service providers and commercial venues. The company makes HFC and fiber access equipment (optical nodes, digital optical transport, GigaXtend GAP Node, 1. 8GHz amplifiers, taps and passives), R-PHY and video engines, plus Visium managed-video platforms and channel insertion/video gateway products for multiscreen, hotel and venue deployments. ATX also offers energy-storage and backup-power products (Areca hybrid supercapacitor batteries and hybrid power stations) and professional services for site survey, design, deployment and network optimization. It primarily sells to MSOs, carriers and enterprise hospitality/venue customers.

📋 Description

• Provide order management and product knowledge support to internal and external customers • Retrieve purchase orders daily • Perform data entry, order entry and invoicing • Support the Sales team as required • Generate reports from ERP or other specified avenues • Perform all duties for major accounts, if applicable • Prepare customs documentation and required paperwork for product shipment • Handle international logistics, including preparing pro forma invoices, letters of credit, country of origin documentation and Incoterms • Deliver information to appropriate departments effectively and on time • Respond to client inquiries and address complaints • Solve issues relating to customer orders and order entry • Provide backup support for other Order Management Representatives during absences and breaks • Maintain a dedicated workspace with appropriate equipment to perform work efficiently and comfortably • Report directly to the Manager, Order Management

🎯 Requirements

• College Diploma in Business Administration, Operations Management or other relevant field • Minimum of three (3) years of experience in a similar Order Management role within a manufacturing environment • Some knowledge and experience with international shipments and customs documentation • Fluent in English • Minimum of one (1) year of experience with Epicor 10 ERP or other ERP systems • Service and detail oriented • Excellent organizational, time management, analytical and follow-up skills • Superior oral and written communication skills • Proficient with Microsoft Word, Outlook and internet applications • Intermediate Excel skills, including pivot tables and VLOOKUP • Ability to perform basic mathematical calculations • Flexibility to work overtime as required

🏖️ Benefits

• Outstanding work environment • Competitive compensation package • Positive, modern, business casual environment • Dedicated workspace with appropriate equipment, including one or more monitors suited to the role

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