Field Deployment Engineer – Counter UAS

🔥 9 minutes ago

🇨🇦 Canada – Remote

💵 $74.3k - $118.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 0%

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Axon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💼 Consulting

🎖️ Defense

🏭 Manufacturing

Consulting • Defense • Manufacturing

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Serve as the primary technical lead for Dedrone deployments from post-sale through full operational readiness • Manage pre-deployment planning, hardware logistics, stakeholder alignment, on-site support, and go-live enablement • Act as a subject matter expert across Axon’s Real-Time Awareness suite, including Fusus and Drone as First Responder • Deliver role-based training to customer drone teams, public safety operators, command staff, and IT teams • Guide customers in creating operational policies and workflows integrating Dedrone with agency technology stacks • Coordinate third-party training and integration vendors • Conduct site assessments for hardware placement, RF coverage, and operational design • Maintain deployment documentation, SOP templates, training plans, and internal handoffs • Provide post-deployment monitoring and escalation • Collaborate with Sales, Product, and Engineering on customer outcomes and continuous improvement • Relay customer feature requests, bug reports, and process gaps to Product and Engineering • Attend strategic customer meetings with Sales • Lead or assist Proofs of Concept, including setup, training, validation, and customer debriefs • Support RFP/RFI responses with technical and services details • Draft or validate Statements of Work based on deployment complexity and customer readiness

🎯 Requirements

• Minimum of 3 years of experience in customer-facing roles (Professional Services, Field Engineering, Sales Engineering, Deployment) • Direct experience deploying hardware/software solutions in complex operational environments • Understanding of drone systems, airspace management, RF sensing, or UAS programs • Relevant remote pilot certification or equivalent required, or ability to obtain within 3 months • Deep familiarity with IP networking, SNMP, DHCP, PoE, Linux CLI, and basic system administration • Ability to present technical workflows clearly to executives, end users, and technical teams • Experience working with public safety agencies, particularly law enforcement or security operations • Project and stakeholder management skills • Willingness to travel heavily and adapt to dynamic customer needs in the field • Must be able to lift at least 50 pounds and climb ladders, stairs, and work in an elevated environment

🏖️ Benefits

• Base pay, bonus, and stock awards as total compensation • Benefits options supporting employees physically, financially, and emotionally • Equal opportunity employer committed to diversity, equity, and inclusion • Disability or special-needs accommodation during the application or recruiting process

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