Call Center Representative – Outbound Appointment Setter

🕒 September 2

🌽 Illinois, Kentucky, +3 more states – Remote

🌽 Illinois – Remote 🐎 Kentucky – Remote 🌶️ New Mexico – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bath & Cabinet Experts

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏗️ Construction

👥 B2C

🛒 Retail

Construction • B2C • Retail

Bath & Cabinet Experts is a regional residential bathroom remodeling company serving Indiana, Ohio, and Kentucky that specializes in tub and shower replacements, walk-in and safety tubs, and accessible shower conversions. As the exclusive Jacuzzi Bath Remodel dealer in the area, they provide free in-home consultations, in-house professional installations (often completed in one day), financing options, and a limited lifetime warranty. The company focuses on comfort, accessibility, and quick, turnkey bathroom renovations for homeowners, with strong local reputations and customer reviews.

📋 Description

• Engage prospective clients with the goal of setting appointments for the sales team • Communicate the value of company products and services and educate prospective clients • Handle a high volume of inbound and outbound calls • Meet performance goals for converting calls to appointments • Follow the designated sales process for appointment setting • Confirm full and accurate client information • Accurately log all activity and information in the CRM • Provide a high level of customer service and positive experiences for prospective clients and potential customers

🎯 Requirements

• MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED • Prior experience in a multi-product sales environment preferred • Background in home improvement inside sales strongly desired • High School diploma or equivalent required • 1+ year of call center experience required • Experience with Lead Perfection CRM a plus • Must be able to work independently in a fast-paced environment • Excellent phone and communication skills • Be energetic and have a positive attitude • Must be task oriented and driven to meet and exceed goals • Weekend availability required • Candidates must be available to work during Eastern Standard Time hours

🏖️ Benefits

• Full-time W2 employment with competitive pay and several bonus opportunities • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match • Paid Time Off including paid holidays and your birthday off • Flexible remote schedule with weekend availability • Ongoing training to grow your skills • Work in a supportive, award-winning company that values people and performance