Customer Service Representative – Professional Liability

Job not on LinkedIn

🕒 September 30

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Answer questions and resolve problems initiated by insureds and carriers via telephone, mail, and email • Research or refer questions concerning coverage, claims, cost, or billing • Contribute significantly to business retention efforts • Provide customer service to clients by phone • Maintain customer service history notes • Process client requests received via mail, fax, and email • Update and maintain customer records in the administration system • Process and analyze new business and policy transactions • Correct company records to adjust errors • Mail specified forms and route completed forms for processing

🎯 Requirements

• Provide excellent customer service via phone to clients • Maintain accurate customer service history notes regarding client calls, changes to benefits, policies, etc. • Assist with processing client requests received via mail, fax, and email • Update and maintain customer records in the administration system • Process and analyze new business transactions and policy transactions • Correct company records to adjust errors • Mail specified forms and route completed forms for processing

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts