Sales Representative – Purewick Rx Specialist

🕒 Yesterday

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Logo of BD

BD

10,000+ employees

Founded 1897

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🔬 Science

💰 $24M Grant on 2020-07

Healthcare Insurance • Pharmaceuticals • Science

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Manage the end-to-end intake and reorder processes for Purewick reimbursement customers • Ensure seamless enrollment in Liberator’s supply program • Deliver personalized, white-glove service and support • Communicate the features and benefits of the PureWick™ system • Conduct communications with prospective leads through inbound and outbound calls • Maintain detailed records of calls, issues, and resolutions • Meet departmental call volume targets and uphold standards of professionalism • Achieve departmental goals related to sales, call volume, customer satisfaction, and quality assurance • Ensure adherence to phone quality and compliance standards • Work cross-functionally to support customers with inquiries and order-related issues

🎯 Requirements

• High School Diploma or GED • 1 to 2 years related experience and/or training • Ability to read, analyze, and interpret medical supply publications • Ability to write external business correspondence • Ability to effectively present information and respond to questions • Intermediate math skills • Ability to solve practical problems and deal with a variety of variables • Knowledge of Word Processing software, Excel, Access and/or other database software • Knowledge of call center telecommunications software

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities

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