
1001 - 5000 employees
Founded 2001
📦 Logistics
🏥 Healthcare
💊 Pharmaceuticals
Logistics • Healthcare • Pharmaceuticals
BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.
🔥 13 hours ago
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1001 - 5000 employees
Founded 2001
📦 Logistics
🏥 Healthcare
💊 Pharmaceuticals
Logistics • Healthcare • Pharmaceuticals
BioScript Solutions is a Canadian specialty pharmacy and specialty-care services provider that helps patients with chronic and complex conditions access specialty drug therapies. The company operates infusion clinics and pharmacies, runs patient support programs, and offers wholesale pharmaceutical distribution and third-party logistics to manufacturers, payors and healthcare practitioners across Canada. BioScript focuses on patient-centred care, medication delivery and care coordination to improve health outcomes and simplify access to specialty treatments.
• Support designated regions and oversee team performance and assessment • Directly manage case managers and other support staff in the assigned jurisdiction • Collaborate with program managers and cross-functional colleagues • Enhance customer-facing interactions and provide leadership support • Mentor, coach and direct a regional team to deliver excellent customer experience and operational execution • Monitor team activities and performance daily • Create and maintain region-specific drug and reimbursement training • Identify patient, healthcare provider and program needs and deliver solutions • Analyze program metrics and create proactive action plans • Create and deliver performance metrics and related reports to the Senior Program Manager • Ensure high quality standards and ethical, compliant operations • Partner with pharmaceutical manufacturers to understand goals, contribute to achieving them and optimize programs • Support assigned Patient Support Programs and related market events • Respond to internal and external customer needs and continuously improve services • Maintain customer support, trust and value through adapted offerings • Assist with quality assurance and improvement initiatives and oversee required CAPA activities • Set direction, measurable goals and accountability for team performance • Coach, develop and support team members through feedback, performance reviews and career development planning • Foster an inclusive, high-performing team culture aligned with company values and objectives • Occasionally travel to other Canadian provinces for team meetings
• University degree in business, life sciences or nursing • Minimum 5 years’ experience in multiple cross-functional areas applicable to the position • 1–3 years’ proven sales success in the pharmaceutical industry • People management experience • Experience in specialty services and drug delivery options such as infusion or subcutaneous administration is an asset • Experience dealing with key opinion leaders and healthcare professionals • Knowledge of the healthcare landscape, including private and public payers • Self-directed and team oriented • Ability to travel and drive, with access to a personal vehicle; some travel may require overnight stays • Ability to manage change and ambiguity in a rapidly evolving environment • Strategic thinking, analytical and problem-solving skills • Customer focus and focus on improved patient outcomes • Strong organizational, prioritization, execution and implementation skills • Collaborative skills and ability to work effectively across organizations • Demonstrated project management abilities • Strong presentation skills • Understanding of applicable industry codes, laws and regulations • English proficiency required • French and English bilingualism may be required depending on the role, location and organizational needs
• Flexible remote work options • Growth opportunities and career advancement support • Professional development through new skills and expanded knowledge • Incentive program • Comprehensive benefits package • Healthy and safe work environment • Accessible and inclusive workplace • Accommodations available on request during the selection process
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