Revenue Cycle Management Transformation Manager

🕒 October 14

🇺🇸 United States – Remote

💵 $78k - $113k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Support current-state RCM diagnostics by gathering, validating, and analyzing operational and financial data • Document current-state workflows and support future-state process and role design • Execute assigned transformation workstream tasks, including data pulls, process walkthroughs, and stakeholder interviews • Maintain financial models and benefit-tracking schedules supporting cost-to-collect and net revenue business cases • Compile comparative data for managed-services, outsourcing, and automation/AI evaluations • Coordinate RCM stakeholder working sessions and track action items • Prepare status updates and materials for leadership and governance reviews • Partner with stakeholders across coding, charge capture, hospital and professional billing, cash posting, denials management, and accounts receivable follow-up

🎯 Requirements

• Bachelor's degree in finance, accounting, healthcare administration, or a related field; and 5+ years of experience in revenue cycle operations, healthcare finance, or healthcare-focused strategy consulting • Hands-on experience in one or more back- or middle-office RCM functions, including coding, billing, denials management, cash posting, or AR follow-up • Equivalent combination of education and experience accepted • Working knowledge of back- and middle-office revenue cycle functions • Ability to gather, validate, and analyze RCM operational and financial data accurately and under time pressure • Ability to support process workflow design and documentation • Working knowledge of Epic revenue cycle modules and reporting tools sufficient to pull and validate underlying data • Ability to execute analytical and documentation tasks accurately with general direction • Ability to build working relationships with revenue cycle operations staff who are not direct reports • Strong written and oral communication skills • Ability to apply structured project management practices within complex, multi-workstream initiatives • MBA, MHA, or other advanced degree preferred • Prior experience supporting RCM transformation initiatives with external consulting firms preferred • Experience with Epic revenue cycle modules and reporting tools, including Resolute HB/PB, Slicer Dicer, or Cogito preferred • CRCR, CHFP, or similar revenue cycle/healthcare finance certification preferred

🏖️ Benefits

• Medical, dental, vision, and pharmacy benefits • Discretionary annual bonuses • Merit increases • Flexible Spending Accounts • 403(b) savings matches • Paid time off • Career advancement opportunities • Resources to support employee and family well-being