Bilingual Account Manager, Business Banking Special Accounts

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Delivers an exceptional customer experience for a defined portfolio of high risk, business purpose lending accounts • Executes strategies to minimize the Bank’s loss exposure and effectively manage risks • Delivers exceptional customer service that builds trust through expertise, responsive service and support • Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager • Develops and maintains long-term, profitable relationships and expands share of wallet • Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met • Addresses the most complex escalated customer requests and transactions • Contacts the customer to obtain the necessary information to manage their application (as required) • Executes established loss mitigation processes/procedures for the resolution of non-performing, high risk accounts • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs • Conducts independent analysis and assessment to resolve strategic issues • Monitors and tracks performance, and addresses any issues • Provides input into the planning and implementation of operational programs

🎯 Requirements

• Typically between 4 - 6 years of relevant experience • Post-secondary degree in related field of study or an equivalent combination of education and experience • Knowledge of banking products & services - In-depth • Knowledge of industry trends and regulations - In-depth • Knowledge of credit portfolio management policies & procedures, and financing guidelines - In-depth • Technical proficiency gained through education and/or business experience • Verbal & written communication skills - In-depth • Collaboration & team skills - In-depth • Analytical and problem solving skills - In-depth • Influence skills - In-depth • Data driven decision making - In-depth

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans