Senior Associate, Investment Operations

🔥 18 hours ago

🇨🇦 Canada – Remote

💵 $40.5k - $80k / year

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 0%

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Provide support and service for BMO’s Investment Operations business stakeholders and customers • Execute and deliver Investment product and service processes in adherence with financial and regulatory controls and operational guidelines • Gather and format data into regular and ad-hoc reports and dashboards • Support change management execution and sustainment activities • Organize work information for accuracy and completeness • Execute service requests, transactions, queries and related routine tasks within SLAs • Process transactions, activities and services accurately and promptly in response to stakeholder requests • Respond accurately and knowledgeably to internal and external stakeholder questions and requests • Follow documented policies and procedures to meet SLAs • Check and reconcile information and documentation • Analyze data and information to provide insights and recommendations • Identify, analyze and resolve issues or escalate as required • Communicate and collaborate with internal and external stakeholders • Develop and maintain stakeholder relationships • Maintain understanding of regulatory requirements and operational risks • Collaborate on new processes/systems and improvements to existing processes and systems • Support tool development and training delivery • Complete complex and diverse tasks and handle escalations from other employees • Analyze issues and determine next steps • Apply BMO’s Risk Management Framework and make risk-informed decisions aligned with business strategy and applicable policies, laws and regulations

🎯 Requirements

• Typically 2–3 years of relevant experience • Post-secondary degree in a related field of study desirable, or an equivalent combination of education and experience • Knowledge and experience using relevant systems and technology – Good • Knowledge and understanding of the business unit’s key products and services, processes and controls – Good • Knowledge of the risk and regulatory requirements of the business – Good • Prioritization skills – Good • Customer service skills – Good • PC skills (MS Word, Excel, PowerPoint) – Good • Specialized knowledge • Verbal and written communication skills – Good • Organization skills – Good • Collaboration and team skills – Good • Analytical and problem-solving skills – Good

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • Performance-based incentives • Discretionary bonuses • Other perks and rewards • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Accommodations available on request for candidates taking part in all aspects of the selection process

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