Strategic Account Manager

🕒 October 15

🌽 Illinois, New Jersey, +3 more states – Remote

🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote

💵 $104k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Bruker

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1960

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Post-IPO Debt on 2019-12

Healthcare • Consulting • Food & Beverage

Bruker is not just a healthcare provider; it is a partner in well-being and success. Their mission revolves around 'Heal, Live Pain-Free, Thrive,' and they focus on transforming lives through a comprehensive approach to health and wellness. Bruker provides services in physical therapy, mental health, and primary care, aiming to empower individuals and communities to lead healthier lives. They also offer corporate solutions and consulting services to enhance employee health and productivity.

📋 Description

• Own and expand high-value relationships across key pharmaceutical and contract research organization accounts in North America and EMEA • Drive increased adoption of Bruker technologies across key accounts • Build relationships with operational, procurement, and executive stakeholders • Achieve bookings targets across the portfolio • Build and communicate account plans tied to customer development and outsourcing strategies • Identify risks, competitive threats, and growth opportunities • Provide strategic direction and tactical focus for the nCounter Platform within the assigned territory • Identify and establish relationships with new customer accounts for nCounter capital equipment and pilot projects leading to instrument sales • Use direct and indirect selling methods • Collaborate with Sales, Marketing, Field Application, product management, R&D, legal, and senior leadership teams • Develop multi-year account strategies aligned with customer R&D, clinical trial, and operational priorities • Lead renewals, pricing discussions, and contract negotiations • Maintain accurate forecasting and pipeline management tied to revenue goals • Understand R&D and drug-development workflows across discovery, preclinical, and clinical phases • Translate customer feedback into insights for product, R&D, and leadership teams • Lead executive business reviews presenting performance metrics, operational outcomes, and strategic recommendations • Support onboarding, adoption, and long-term utilization across global teams or functional groups • Monitor pharma and CRO trends, outsourcing models, regulatory changes, therapeutic pipelines, and competitive landscapes • Provide field-based insights to inform product strategy, go-to-market planning, and customer engagement

🎯 Requirements

• 5+ years (preferred) in strategic account management, capital equipment sales, or customer success within pharma, CRO, biotech, or life-science technology • Proven success managing complex, multi-stakeholder accounts with long sales cycles and high compliance requirements • Ability to influence senior scientific, operational, and procurement leaders • Excellent communication, negotiation, and executive-presentation skills • Bachelor’s degree in life sciences or related field • Compliance with export control laws and eligibility based on export control restrictions

🏖️ Benefits

• Performance-related incentive • 401(k) with company match • Employee stock purchase plan • Medical and dental plans • Life insurance • Short-term and long-term disability insurance • Employee assistance program • Paid time off including vacation, sick time and holidays

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