Lead Renewal Specialist

Job not on LinkedIn

🕒 October 21

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

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👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cambium Learning Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence

Cambium Learning Group is a company focused on providing essential educational solutions through a family of companies. They create experiences designed to help educators and students succeed by leveraging technology, including artificial intelligence and machine learning. Cambium Learning Group's brands are among the most respected in the edtech sector, supporting meaningful work and innovation in education. Their commitment is reflected in their dedication to making every learning moment valuable and impactful.

📋 Description

• Serve as the day-to-day supervisor and mentor for a select group of Renewal Specialists • Guide priorities, account strategy, and renewal-cycle execution • Assist with onboarding and ongoing training on renewal processes, pricing and quoting, negotiation, Salesforce hygiene, and product knowledge • Escalate complex renewals, pricing questions, and contract issues to the Director, SaaS/New Curriculum • Monitor team pipeline, forecast accuracy, and renewal progress; flag at-risk accounts and coach recovery plans • Identify and troubleshoot team effectiveness and efficiency issues and recommend process changes • Assist the Director with special projects and organizational initiatives • Model best practices for customer communication, cross-motion referrals, and CRM discipline • Own the full renewal cycle for assigned accounts from outreach through close • Build customer relationships and secure multi-year commitments • Prepare renewal pricing quotes and negotiate terms with school and district decision makers • Identify cross-sell and upsell opportunities and manage transfers to Account Executives • Identify Professional Learning opportunities and complete cross-motion referrals • Review contracts, verify user counts, and ensure licensing compliance • Use Salesforce CRM to track pipeline, update forecasts, and maintain account accuracy • Collaborate with Sales, Sales Operations, and Customer Success on territory strategies, renewal processes, and handoffs • Analyze usage, adoption, and account trends to support renewals • Conduct customer-facing demonstrations of Lexia's SaaS/New Curriculum programs when needed

🎯 Requirements

• Bachelor's degree or equivalent experience • 3–5 years' experience in sales, sales support, renewals, or a quota-carrying role • Demonstrated history of meeting or exceeding renewal or sales targets • Experience mentoring, training, or informally leading peers • Proven ability to manage a sales process, negotiate renewals, and close business • Exceptional organizational and time-management skills with attention to detail and the ability to work in a high-volume, fast-paced, remote environment • Excellent communication and interpersonal skills, comfortable engaging decision makers and able to tailor messaging to different stakeholders • Proven customer service acumen and experience delivering product presentations to groups and individuals • Self-motivated, adaptable, and proactive in solving problems and improving workflows • Professional and proficient use of Salesforce CRM and Microsoft Office or Google Suite • Passion for education and commitment to improving literacy outcomes • Experience in SaaS, EdTech, or subscription-based renewals • Familiarity with K–12 school and district buying cycles • Experience with pipeline management, forecasting, or sales operations reporting • Candidate must work and reside in the US • Reliable cable or fiber-optic broadband internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload • Ability to actively participate in video-based interviews and ongoing virtual meetings with camera on • Must not use note-taking tools, reference materials, or AI-powered tools during interviews or other selection activities unless prior written approval is obtained

🏖️ Benefits

• Remote First work environment with flexibility and trust to balance work with life • Home or remote office setup cost reimbursement • Reliable remote-work infrastructure requirements supported by a Remote-First approach • Equal Opportunity Employer • Reasonable accommodations for qualified individuals with disabilities

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