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988 Hub Training Coordinator

đŸ”„ 14 minutes ago

🇹🇩 Canada – Remote

đŸ’” $71.5k - $89.3k / year

⏰ Full Time

🟱 Junior

🟡 Mid-level

📚 Learning and Development

Where this job comes from

Posted on CAMH's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of CAMH

CAMH

1001 - 5000 employees

Founded 1998

đŸ„ Healthcare

🔬 Science

đŸ€ Non-profit

💰 $29.3M Debt Financing - CAMH on 2024-05

Healthcare ‱ Science ‱ Non-profit

CAMH is a leading Canadian mental health and addiction hospital and research institute based in Toronto. It provides comprehensive clinical care for patients of all ages (including specialized divisions for addictions, child and youth, forensic psychiatry, geriatric and neurodevelopmental services), operates numerous research centres and clinical trials programs, and offers education, professional development, community resources, virtual urgent care, and public advocacy. CAMH also houses a foundation and donor programs, offers volunteer and engagement opportunities, and develops resources and toolkits for patients, families, and professionals.

📋 Description

‱ Deliver training sessions to volunteer and staff responders ‱ Provide ongoing support and guidance to trainees, including addressing well-being and challenges ‱ Foster a safe, positive, and inclusive learning environment ‱ Support intake from application submission through candidate selection, interviews, and training commencement ‱ Manage trainee files and progress tracking ‱ Assign mentoring shifts and schedule role-plays and technical overviews ‱ Review trainee homework, LMS submissions, and mentoring-shift contact reports ‱ Keep training current with crisis intervention and suicide prevention best practices ‱ Coordinate with the training team to ensure consistency in training content and delivery ‱ Participate in team meetings ‱ Improve training materials and processes using feedback and evaluation results ‱ Monitor trainee performance, provide feedback, and assess crisis intervention and suicide safety assessment proficiency ‱ Coordinate training opportunities, continuing education, and professional development for responders and supervisors ‱ Participate in a weekly coordinator on-call rotation ‱ Ensure adherence to program standards, policies, procedures, and guidelines ‱ Support CAMH and 9-8-8 training and program delivery as required ‱ Perform other assigned duties

🎯 Requirements

‱ Post-secondary degree in a related field ‱ Minimum 2 years of Crisis/distress centre experience, including 1 year as a responder and 1 year as a supervisor ‱ Sound knowledge of crisis intervention principles and skills ‱ Knowledge of best practices in suicide prevention ‱ Ability to remain calm under pressure ‱ Empathy, flexibility, and adaptability in varying situations ‱ Excellent listening and communication skills in English ‱ Collaborative approach and ability to work as part of a team ‱ Ability to work with diverse ethno-racial and cultural backgrounds, teams, and stakeholders ‱ High levels of sensitivity and diplomacy ‱ Strong interpersonal skills ‱ Reliability and flexibility to work various shifts ‱ Strict adherence to confidentiality policies ‱ Dedicated, private workspace within the home ‱ Secure internet access

đŸ–ïž Benefits

‱ Extended health and dental coverage ‱ HOOPP defined benefit pension plan ‱ Paid vacation and sick leave ‱ Professional development opportunities ‱ Job stability and career development ‱ Dedicated, private home workspace requirement ‱ Secure internet access for remote work

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