Hub Training Coordinator, Bilingual

🔥 4 minutes ago

🇨🇦 Canada – Remote

💵 $71.5k - $89.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

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CAMH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🏥 Healthcare

🔬 Science

🤝 Non-profit

💰 $29.3M Debt Financing - CAMH on 2024-05

Healthcare • Science • Non-profit

CAMH is a leading Canadian mental health and addiction hospital and research institute based in Toronto. It provides comprehensive clinical care for patients of all ages (including specialized divisions for addictions, child and youth, forensic psychiatry, geriatric and neurodevelopmental services), operates numerous research centres and clinical trials programs, and offers education, professional development, community resources, virtual urgent care, and public advocacy. CAMH also houses a foundation and donor programs, offers volunteer and engagement opportunities, and develops resources and toolkits for patients, families, and professionals.

📋 Description

• Deliver training sessions to volunteers and staff responders using effective facilitation techniques • Provide ongoing support and guidance to trainees, addressing questions, concerns, well-being, and challenges • Foster a safe, positive, and inclusive learning environment • Support intake from application submission through candidate selection, interviews, and training commencement • Manage trainee files and progress-tracking documents • Assign mentoring shifts and schedule role-plays and technical overviews • Review trainees’ homework, LMS submissions, and mentoring-shift contact reports • Stay current on crisis intervention and suicide prevention best practices and trends • Coordinate with the training team to ensure consistency in training content and delivery • Participate in team meetings • Improve training materials and processes using feedback and evaluation results • Monitor trainee performance, provide timely feedback, and assess crisis intervention and suicide safety assessment proficiency • Coordinate training, continuing education, and professional development opportunities for responders and supervisors • Participate in a weekly coordinator on-call rotation • Ensure adherence to program standards, policies, procedures, and guidelines • Support CAMH and 9-8-8 training and program delivery • Perform other assigned duties

🎯 Requirements

• Post-secondary degree in a related field • Minimum 2 years of Crisis/distress centre experience: 1 year as a responder and 1 year as a supervisor • Sound knowledge of crisis intervention principles and skills • Knowledge of best practices in suicide prevention • Ability to remain calm under pressure • Empathy, flexibility, and adaptability • Excellent listening and communication skills in English • Collaborative approach and ability to work as part of a team • Ability to work with individuals from diverse ethno-racial and cultural backgrounds, teams, and stakeholders • High levels of sensitivity and diplomacy • Strong interpersonal skills • Reliability and flexibility to work various shifts • Strict adherence to confidentiality policies • Dedicated, private workspace within the home • Secure internet access

🏖️ Benefits

• Extended health and dental coverage • HOOPP defined benefit pension plan • Paid vacation • Paid sick leave • Professional development opportunities • Job stability • Career development • Dedicated, private workspace within the home • Secure internet access

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