Solutions Architect, ICM

🕒 August 12

🇺🇸 United States – Remote

💵 $150k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CaptivateIQ

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $100M Series C on 2022-01

Consulting • Manufacturing • Logistics

CaptivateIQ is a modern sales commission solution that helps businesses to significantly improve revenue performance. By automating and simplifying the entire commission process, it allows sales teams to focus on selling rather than administrative tasks. The platform offers tools for real-time visibility and analytics, which motivate sales representatives and offer insights to sales leaders. CaptivateIQ's solution is flexible, transparent, and designed to scale with growing businesses, offering features like AI-powered intelligence and SmartGrid™ technology. Notably, it caters to various industries such as financial services, manufacturing, media and entertainment, among others, providing a strategic advantage in managing and optimizing sales performance management initiatives.

📋 Description

• Lead end-to-end delivery for complex, enterprise implementations from discovery through launch • Architect scalable, high-performance compensation models with strong data hygiene and long-term maintainability • Translate complex plan designs into structured, repeatable system configurations and patterns • Act as the senior technical escalation point for internal teams and partners • Diagnose issues, drive root-cause resolution, and strengthen reusable modeling patterns • Contribute templates, QA checklists, and model best practices • Serve as the technical SME with Finance, Sales Ops, RevOps, and cross-functional customer teams • Guide customers through trade-offs, edge cases, and compensation architecture best practices • Communicate complex technical topics to technical and non-technical audiences • Partner with Product and Engineering to surface patterns, influence roadmap priorities, and resolve platform gaps • Collaborate with Sales, CS, and Support to ensure smooth handoffs and consistent customer outcomes • Shape modeling frameworks, reusable components, and implementation standards across Professional Services • Mentor and guide consultants informally

🎯 Requirements

• 6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform • Expert-level Excel modeling for large, complex datasets • Strong understanding of data structures, calculations, and model hygiene • Proven experience leading SaaS implementations in Professional Services, Solutions Architecture, or Technical Consulting • Experience navigating complex, multi-stakeholder environments and advising customers through technical and business tradeoffs • Deep understanding of implementation best practices, solution architecture, and the full project lifecycle • Analytical, detail-oriented, curious, and customer-focused • Ability to thrive in fast-paced, ambiguous environments and manage deadlines with discipline • Openness to AI-driven tooling and automation • Nice to have: Experience with CaptivateIQ or other ICM/SPM platforms such as SAP Commissions, Xactly Incent, Varicent, or Anaplan • Nice to have: Familiarity with Salesforce, NetSuite, or Zuora • Nice to have: Exposure to SQL or Python • Nice to have: Background in financial operations, FP&A, accounting, system implementation, solutions architecture/engineering, or technology consulting

🏖️ Benefits

• Equity • Comprehensive health benefits • Other perks and benefits • Competitive total rewards package