
51 - 200 employees
đŒ Consulting
đ„ Healthcare
âïž Legal
Consulting âą Healthcare âą Legal
Case IQ is a leading provider of case management software designed to aid modern investigation teams. The platform offers multi-channel intake, configurable workflows, and advanced analytics to help organizations across various industries handle cases efficiently. With a focus on ethics and compliance, HR, fraud, and security cases, Case IQ leverages AI-powered tools to streamline investigations and ensure confidentiality. The software is adaptable to meet specific organizational workflows, improving productivity and mitigating risks. Trusted by professionals in education, energy, financial services, government, healthcare, and more, Case IQ is committed to supporting its clients in creating a safer workplace environment.
đ„ 12 hours ago
đšđŠ Canada â Remote
đ” $90k - $120k / year
â° Full Time
đĄ Mid-level
đ Senior
đ§âđ» Full-stack Engineer
đ» Ghost score 0%
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51 - 200 employees
đŒ Consulting
đ„ Healthcare
âïž Legal
Consulting âą Healthcare âą Legal
Case IQ is a leading provider of case management software designed to aid modern investigation teams. The platform offers multi-channel intake, configurable workflows, and advanced analytics to help organizations across various industries handle cases efficiently. With a focus on ethics and compliance, HR, fraud, and security cases, Case IQ leverages AI-powered tools to streamline investigations and ensure confidentiality. The software is adaptable to meet specific organizational workflows, improving productivity and mitigating risks. Trusted by professionals in education, energy, financial services, government, healthcare, and more, Case IQ is committed to supporting its clients in creating a safer workplace environment.
âą Architect, build, and deploy AI-powered agents, workflows, and applications across business functions âą Act as Technical Product Manager for larger applications, partnering with Engineering on requirements, scope, and SDLC compliance âą Design, build, and maintain production-grade automations and integrations using internal platforms, APIs, webhooks, and custom scripting âą Connect and orchestrate data across go-to-market, product, finance, and people systems into a central data warehouse âą Build robust ETL and API pipelines to keep systems synchronized and data trustworthy âą Transform integrated data into standardized automated reporting and dashboards âą Engineer the go-to-market stack across customer acquisition, conversion, retention, and expansion âą Build and own internal tools, scripts, and applications as engineer and product owner âą Deploy, host, and operate automations, agents, and applications, including CI/CD, environments, monitoring, and incident response âą Establish standards for data quality, access, error handling, security, and reliability âą Translate operational problems into technical solutions and ship aligned automations âą Rapidly prototype, test, iterate, and harden integrations, tools, and automations âą Document systems and workflows and enable teams to adopt and self-serve on tooling âą Build stakeholder relationships, identify operational pain points, deliver initial improvements, and launch scalable production solutions
âą 5+ years of experience in software/automation engineering, technical operations, or revenue/business operations âą Proven track record of building technical solutions and driving operational improvements in a B2B SaaS environment âą Proficiency in scripting and programming, including Python, JavaScript/TypeScript, and SQL âą Experience building integrations against REST APIs and webhooks âą Experience building AI-powered agents, workflows, and applications âą Hands-on use of Make, Zapier, n8n, and modern LLM/agent frameworks âą Experience administering, integrating, or automating CRM, ERP, marketing automation, sales engagement, and customer success systems âą Experience with Salesforce, NetSuite, Marketo, Salesloft, ChurnZero, or comparable platforms âą Experience with Snowflake or similar data platforms and warehouses âą Experience building ETL and API-based data pipelines âą Experience with Tableau, Power BI, or similar data analysis and visualization tools âą Experience deploying, hosting, and operating production applications âą Familiarity with Git, CI/CD, monitoring, and cloud environments âą Knowledge of GDPR, CCPA, data handling, security, and compliance best practices âą Project management experience using Monday.com, Asana, or similar tools âą Exceptional attention to detail and problem-solving skills âą Ability to collaborate across technical and business teams âą Results-driven, adaptable, and growth-minded approach âą Superior communication skills for technical and non-technical stakeholders âą Previous B2B SaaS experience highly desirable âą Creative, proactive problem-solving abilities
âą Work remotely within a flexible work environment âą Competitive company-paid benefits plan starting day 1 âą Generous professional development budget âą RRSP/401k matching program âą Company stock options âą Half-day Fridays in the summer
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