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Staff Site Reliability Engineer

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $140k - $155k / year

⏰ Full Time

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Caseware's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Caseware

Caseware

201 - 500 employees

💸 Finance

🏢 Enterprise

☁️ SaaS

Finance • Enterprise • SaaS

Caseware is a global leader in providing software solutions for accounting, auditing, and financial reporting. Their products, such as Caseware Cloud and Caseware Working Papers, are designed to modernize accounting practices, streamline audits, and provide robust financial reporting tools for accounting firms, corporations, and government entities. Caseware is renowned for integrating advanced technologies, including AI-driven tools, to enhance efficiency and insight for its users. Their offerings are localized to meet regional standards and cater to diverse sectors, including public and private organizations. With a focus on transformation through technology, Caseware supports over 500,000 accounting professionals in more than 130 countries.

📋 Description

• Drive reliability engineering initiatives and operational excellence for mission-critical services running on AWS and Kubernetes • Design, implement, and continuously improve deployment, release, and rollback strategies across complex distributed systems • Establish secure-by-default CI/CD pipelines with robust automation, governance, and policy-driven controls • Enhance platform observability through metrics, logs, tracing, and actionable alerting • Define, implement, and mature SLIs, SLOs, and reliability standards across the organization • Lead high-severity incident response, ensuring timely resolution, effective communication, and meaningful post-incident reviews • Partner with Engineering, Security, Platform, and Product teams to strengthen platform standards and service resilience • Optimize runtime performance and reduce operational toil • Mentor and guide engineers on cloud-native technologies, SRE principles, and operational excellence • Architect scalable distributed systems and AWS/Kubernetes infrastructure • Build automated delivery pipelines supporting rapid and safe software releases

🎯 Requirements

• 8+ years of experience in Site Reliability Engineering (SRE), Platform Engineering, DevOps, or related cloud-native engineering roles • Deep expertise in AWS services, including EKS, IAM, VPC, Lambda, CloudFront, S3, and cloud networking/security best practices • Advanced experience operating and scaling production Kubernetes environments • Strong hands-on experience with Istio service mesh, including traffic management, security, observability, and resiliency • Proven expertise with Infrastructure as Code (IaC), preferably using AWS CDK • Experience building and managing CI/CD pipelines using GitHub Actions or similar platforms • Strong troubleshooting, performance optimization, and incident management experience in distributed systems • Experience designing and operating monitoring, logging, tracing, and alerting solutions for cloud-native platforms • Strong knowledge of AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tooling • Experience defining and operationalizing SLIs, SLOs, alerting strategies, runbooks, and reliability metrics • Strong proficiency in TypeScript and Node.js for platform engineering, automation, and operational tooling • Experience building and maintaining scalable backend services, APIs, and event-driven systems • Deep understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking • Experience implementing zero-trust architectures, mTLS, and service-to-service security controls • Commitment to automated testing, code reviews, and observability-driven development • Strong understanding of resilience engineering, including autoscaling, disruption management, failure testing, and safe deployment strategies • Excellent communication, collaboration, and technical leadership skills • Nice to have: progressive delivery, regulated or security-sensitive SaaS experience, FinOps, internal developer platforms, cloud-native certifications, or advanced Kubernetes expertise

🏖️ Benefits

• Discretionary bonus and/or commission • Competitive compensation • Comprehensive benefits • Recognition programs • Performance bonuses • Flexible work options • Remote opportunities • Generous time off • Inclusive and equitable hiring environment • Accommodations during the application or interview process • AI-focused career development and opportunities to build skills • Opportunities to collaborate with a diverse global team • Background screening and security practices aligned with applicable law

Apply Now

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