Associate Program Manager

🔥 13 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

👻 Ghost score 10%

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🗣️🇫🇷 French Required

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Logo of Cencora

Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Maintain a territory case manager assignment • Continuously maintain designated projects • Monitor adherence to protocols, case documentation, database usage, information accuracy, and telephone calls • Participate in client consultations and working sessions with the manager, or in the manager’s absence • Identify training needs and deliver refresher training • Participate in the hiring and training of new staff • Identify database, protocol, and process modification needs • Provide daily and ongoing communication regarding client-related projects • Support and provide coverage for the manager • Prepare client reports • Report all adverse events to designated units/departments • Perform other duties as required

🎯 Requirements

• Postsecondary education or equivalent in a related discipline • Minimum of 3 years of experience in the healthcare, pharmaceutical, biotechnology, or similar industry • Bilingualism in English and French is required • RN/RPN license is an asset • Project management experience is an asset • In-depth knowledge of the pharmaceutical distribution industry • Strong business and financial acumen • Strong analytical and mathematical skills • Strong internal and external communication skills, with effective interpersonal and leadership abilities • Excellent organizational skills and attention to detail • Consistent ability to meet deadlines and multitask • Excellent problem-solving skills, with the ability to resolve issues effectively and efficiently • Ability to adapt to change and learn new skills • Proficiency in presentation techniques • Advanced knowledge of Microsoft applications, including Outlook, Word, Excel, Access, Internet Explorer, and PowerPoint • Ability to work independently and in a team environment • The successful candidate may have daily contact with unilingual English-speaking customers, patients, or peers from cross-functional teams

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family-building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship program opportunities • Employee resource groups • Volunteer activities

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