Bilingual Administration & Co-Pay Assistant

🔥 43 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🖥️ Administration

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

Where this job comes from

Posted on Cencora's careers page, not through a job board

First seen by Remote Rocketship 43 minutes ago

Logo of Cencora

Cencora

10,000+ employees

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

đź“‹ Description

• Follow up with patients to obtain reimbursement-related updates and information required for case progression • Update and maintain patient files accurately and promptly • Collect, review, and record coverage, claims-status, and patient-access information • Escalate reimbursement issues, coverage barriers, and case-specific concerns • Report adverse events identified during patient interactions • Maintain accurate records in applicable systems and department files • Compile reimbursement information for reporting, tracking, and case management • Collaborate with internal team members and management to resolve case and workload issues • Maintain positive professional relationships with associates, management, and internal stakeholders • Comply with policies, procedures, privacy requirements, safety rules, and program guidelines • Perform related reimbursement support duties as assigned

🎯 Requirements

• High School diploma/GED required • 1-3 years’ experience in an administrative role in a pharmaceutical setting • In-depth knowledge of Microsoft Office Suite applications • Proven accuracy when processing large amounts of data • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Adaptability to change and willingness to learn new skills as required • Bilingual French/English required • Effective written and verbal communication • Strong organizational and attention-to-detail skills • Analytical and mathematical skills • Problem-solving skills • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook • Ability to implement processes compliant with audit requirements • Ability to consistently meet deadlines • Strong business acumen and financial understanding

🏖️ Benefits

• Medical, dental, and vision care • Comprehensive wellness benefits covering physical, emotional, financial, and social aspects • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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