Bilingual Risk Management Associate

🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🗣️🇫🇷 French Required

Where this job comes from

Posted on Cencora's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Cencora

Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Process program registrations received via fax, e-mail and phone on a daily basis • Ensure prompt updates to the program database on an ongoing basis • Maintain effective communications with multiple external and internal customers • Maintain accurate electronic records regarding patient and program registrations, patient data, laboratory alerts, and requests for further information • Communicate with internal and external clients as necessary • Perform other duties and tasks as required • Support Cencora’s patient and provider support and pharma commercialization services in Canada through Innomar Strategies

🎯 Requirements

• Minimum 2 years experience in customer service / data entry role, in an office setting • Working experience in a pharmaceutical/biotech or healthcare-related industries is an asset • College diploma or University degree in a related field • Proactive customer focus • Bilingualism an asset • Ability to communicate effectively both orally and in writing • Professional / courteous / efficient telephone manner • Effective interpersonal and leadership skills • Effective organizational skills; attention to detail • Ability to consistently meet deadlines • Excellent problem-solving skills; ability to resolve issues effectively and efficiently • Ability to work independently and in a team environment • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities • Reasonable accommodations during the employment process and employment

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